Summary
Overview
Work History
Education
Skills
Volunteer & Child-Centered Experience
Timeline
Generic

Sydney Unger

Chardon,OH

Summary

Adaptable professional with experience in marketing and customer service. Recognized for strong empathy and clear communication, dedicated to enhancing client satisfaction and driving successful outcomes. Excited to pursue Registered Behavior Technician certification and contribute to children’s growth and development through ABA therapy

Overview

4
4
years of professional experience

Work History

Marketing Specialist

EPIC Agency
Painesville, Ohio
01.2023 - Current
  • Managed client communication as primary liaison between internal teams and organizations.
  • Coordinated approval processes to ensure accuracy and sensitivity in messaging.
  • Created and scheduled tailored content to meet diverse client needs.
  • Strengthened client relationships through active listening and clear communication strategies.

Barista & Trainer

Chardon Buckeye Chocolate Café
Chardon, Ohio
09.2021 - 02.2023
  • Provided personalized, friendly service to diverse customers in fast-paced environment.
  • Trained and mentored new hires to enhance teamwork and communication skills.
  • Established enduring relationships with returning families and children to cultivate trust and enhance overall experience.

Assistant & Painter

Second Chance Cabinets LLC
Madison, Ohio
05.2021 - 02.2023
  • Collaborated with small teams to meet client expectations and project deadlines.
  • Assisted in kitchen renovation and furniture restoration projects, demonstrating patience and attention to detail.
  • Adapted to varying project requirements while maintaining high levels of customer satisfaction.

Education

High School Diploma -

Mentor High School
Mentor, OH
05-2020

Some College (No Degree) - Elementary Education & Nonprofit Business

Evangel University
Springfield, MO

Skills

  • Empathy and compassion
  • Patience and active listening
  • Adaptability and flexibility
  • Organization and time management
  • Clear communication
  • Team collaboration

Volunteer & Child-Centered Experience

  • Summer Nanny (2014) – Provided daily care for two foster children, supporting both emotional and behavioral needs.
  • Sunday School Teacher (2012–2020) – Began teaching at age 11 and continued through high school; led young children in weekly lessons and activities, fostering an engaging and supportive environment.
  • Vacation Bible School Volunteer (2012-2020) – Assisted with lessons, games, and group activities to ensure a safe, welcoming, and fun environment.

Timeline

Marketing Specialist

EPIC Agency
01.2023 - Current

Barista & Trainer

Chardon Buckeye Chocolate Café
09.2021 - 02.2023

Assistant & Painter

Second Chance Cabinets LLC
05.2021 - 02.2023

High School Diploma -

Mentor High School

Some College (No Degree) - Elementary Education & Nonprofit Business

Evangel University