Sydney Virden

• Company Overview: GNC Wellness Company

Achievements for Bartlesville GNC Store while under my care as the store manager include, annual sales nearly doubled within 6 months, Community engagement and relations strengthened, Customer service refined by exhausting every tool and resource that GNC supplied to/for store managers, Streamlined operations while maintaining the company's store expectations, Customer satisfaction rate growth, Accelerated metrics in all areas of sales including average transaction value, Increase of repeat customers, Uniquely crafted a fresh and nurturing atmosphere for both staff and customers alike, Reduction of inventory shrinkage through thorough loss prevention staff training and product tracking, Overall store efficiency improvement

Responsibilities & functions

Leadership and Team Management:

• Hire, train, and develop sales associates to ensure high-quality customer service
• Motivate and coach staff to achieve sales goals
• Conduct performance evaluations and provide feedback
• Manage employee schedules and timekeeping
• Sales and Operations Management: Drive sales by actively engaging customers, promoting GNC products, and offering expert nutritional advice
• Monitor sales trends and identify opportunities to increase revenue
• Implement marketing strategies and promotions within the store
• Oversee daily store operations, including opening and closing procedures
• Inventory Control: Manage inventory levels by ordering merchandise, receiving deliveries, and rotating stock to minimize waste
• Conduct regular inventory counts to ensure accuracy
• Identify and address stock discrepancies
• Customer Service: Provide exceptional customer service by addressing customer inquiries and concerns
• Resolve customer issues promptly and professionally
• Build rapport with customers to foster loyalty
• Financial Management: Monitor store financials, including sales, costs, and profit margins
• Analyze sales data to make informed business decisions
• Ensure proper cash handling and deposit procedures
• Compliance and Standards: Adhere to all company policies, procedures, and safety regulations
• Maintain a clean and organized store environment
• Ensure compliance with product labeling and display standards

• Assist with executing Casey's strategic initiatives, driving sales, and maintaining quality and service standards
• Ensure the store is stocked and clean so we can continue to build strong relationships with our guests and communities
• Hire and train new team members through Casey's Onboarding process
• Model and coach to Casey's CARES values (Commitment, Authenticity, Respect, Evolving, Service)
• Manage labor budget and fulfill staffing needs for regular hours, as well as special events or high-traffic times
• Ensure the scheduling system is kept up to date, schedule is timely prepared and posted, and all scheduling updates are appropriately communicated
• Oversee operational activities of the kitchen to maximize productivity and profitability
• Oversee and ensure completion of daily bookwork, Daily Store Walk, Daily Task Lists, required counts, audits, and merchandise orders; manage inventory and Direct Store Deliveries (DSD)
• Ensure asset protection processes and audits are completed to protect company assets
• Partner with the District Manager and store leadership team to develop Store Action Plans to support the business in response to key performance indicators and profit and loss (P&L) statements
• Attend and successfully complete all job trainings and assessments, including ServSafe Food Protection Manager where applicable, and ensure Team Members complete required trainings

• Managing the day-to-day operations of the practice
• Hiring, training, and supervising administrative staff
• Managing finances, including budgets and payroll
• Collaborating with medical personnel to develop and assess business strategies
• Monitoring inventory and placing orders for resupply
• Ensuring our practice complies with industry regulations
• Interacting with patients and addressing any concerns or complaints
• Organizing patient records
• Conducting regular staff meetings and performance reviews
• Working as a team to ensure the practice runs effectively and meets objectives

• Directs and models 5.11's Ethos, Values, Mission and Service standards providing an elevated customer experience
• Works closely with 5.11 Tactical Merchandising Team to coordinate merchandising updates, identify opportunities and support long-term strategies
• Leads and delegates merchandise processing, replenishment and recovery of sales floor to brand standards
• Ensures team is trained in the appropriate fitting techniques and accurately executing fittings
• Ensures all alterations and embellishments are executed according to department specs
• Models an efficient and satisfying cash-wrap experience
• Ensures housekeeping duties are completed to maintain a neat, clean and professional store experience
• With the direction of the Store Manager, monitors and follows up on sales goals, sales plans and sales budgets to optimize profit
• Assists with reductions, price changes, and transfers
• Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags
• Follows and executes safety and security routines to prevent loss and guarantee employee and customer safety
• Has working knowledge and oversees use of all Company systems in store
• Creates an environment that maintains a 100% focus on the customer
• Models selling behaviors to build customer relationships and brand loyalty
• Models and supports use of store tools and systems to nurture customer relationships
• Develops and guides efforts to establish relationships with local public safety organizations
• Directs Uniform Services department to meet service level commitments
• Accountable for store and individual sales goals
• Helps to attract, recruit, hire and train high-caliber leadership team members and service specialists
• Helps to assess team's performance and provides feedback using both informal and formal methods
• Ensures all team members are working together to create a positive environment and resolves issues
• Writes and flexes store labor schedule
• Helps manage store controllable expenses
• Protects the assets of the store through implementation of loss prevention practices

• EHR management, essential data entry, construction and submission of all patient referrals, patient flow supervision, volunteer/carry out priority assignments lacking manpower whenever needed, oversee office affairs, audit/register financials/accounts payable/billing/insurance claims, manage patient appointment roster, scribe for high-priority responses/deadline, vaccination/medication inventory liaison, transcribe patient data, including new patient applications and validation of said patient's health insurance/benefits, presiding further education to all office personnel and health care practitioners about vital State and Government criteria regarding any updates and/or changes in grants, funding, requirements, regulations, guidelines, policies so on for Medicare, Medicaid, Tricare and Commercial healthcare administrations, clinical provided services advisor, organize any beneficial marketing/exposure for the clinic, coordinate primary meetings for staff and business associates
• Assist with all other duties needed for the medical practice

• Govern hundreds of criminal cases/charges, prepare, compose and complete extensive/crucial legal documentation to-wit: criminal information/supplemental enhancements, construct and conclude various subpoena services, writs, judgment & sentences, motions, dismissals, revocations, accelerations, supported multiple prosecutors with demanding devoirs such as criminal arraignments, assorted misdemeanor, felony dockets, preliminary hearings, jury trials, accomplished in discovery preparation, interview/consult victims and/or witnesses, officers, deputies, defense attorneys, judges, defendants, and so forth
• Accustomed and versed concerning criminal and civilian court proceedings alongside courtroom etiquette

• All back office duties; to-wit: taking patients vitals, assisting Chiropractor with in-office treatments administering/processing/developing x-rays for diagnosis, rehabilitation therapy, front office duties including maintaining all patients electronic files, medical history, diagnosis, plan of care, insurance etc
• Using ChiroCloud software, obtaining patients eligibility and benefits, answering phones, ensuring patient flow, and proper customer service etiquette

• Uses a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services
• Determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures
• Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units
• Monitor direct emergency alarms, answer non-emergency calls for assistance
• Enter, update and retrieve information from a variety of computer systems
• Receive requests for information regarding vehicle registration, driving records and warrants, and provides pertinent data
• Monitor several complex public safety radio frequencies
• Operate a variety of communications equipment, including radio consoles, telephones and computer systems
• Answers questions and provides information to the public over the telephone
• Maintains accurate, up-to-date files and logs
• Relates effectively to those contacted in the course of work
• Uses good judgment in making decisions, in emergency and routine situations
• Operate under all FCC laws and regulations
• Performs other duties as required