Sydney Waddell
DeLand,FL
Summary
Detail-oriented professional with proven problem-solving capabilities, adept at thriving in fast-paced environments. Recognized for exceptional organizational skills and effective communication, with a strong focus on record management and multitasking. Committed to leveraging these competencies to contribute significantly as a key player in a dynamic team.
Overview
10
10
years of professional experience
Work History
Private Duty Caregiver
Private Household
Port Orange, USA
06.2022 - Current
- Supported bathing, dressing and personal care needs.
- Encouraged independence while providing necessary support services.
- Worked collaboratively with other healthcare professionals to ensure quality patient care delivery.
- Provided assistance with light housekeeping tasks such as laundry, dusting, vacuuming.
- Followed care plan and directions to administer medications.
Residential Supervisor/Direct Support Professional
Schenectady ARC
Schenectady, USA
03.2017 - 06.2022
- Oversaw financial accounts, record-keeping, and compliance documentation
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Trained and supervised staff, ensuring smooth daily operations and adherence to company policies
- Developed and deepened relationships with residents and fellow staff.
- Assisted with planning and coordination of activities and outings based on individual needs.
Billing & Collections Associate
MVP Healthcare
Schenectady, USA
04.2021 - 03.2022
- Managed account reconciliation, invoicing, and collections for corporate clients
- Provided customer support, addressing billing inquiries and resolving discrepancies
- Assisted in administrative functions, including processing forms and maintaining records
Receptionist & Customer Service Representative
Duanesburg YMCA
Delanson, USA
06.2015 - 03.2017
- Delivered front-desk customer service, handling memberships and transactions
- Assisted in office operations, answering inquiries and managing records
- Maintained facility organization and provided support for events and programs
Education
Associate of Science - Human Services
SUNY Schenectady
Schenectady, NY05.2020
High School Diploma -
Duanesburg High School
Delanson, NY06.2016
Skills
- Customer service
- Conflict resolution
- Administrative support
- Data management
- Billing
- Record-keeping
- Financial transactions
- Team leadership
- Collaboration
- Organizational abilities
- Multitasking
- Problem-solving
- Decision-making
- Written communication
- Verbal communication
- Care plan implementation
Timeline
Private Duty Caregiver
Private Household
06.2022 - Current
Billing & Collections Associate
MVP Healthcare
04.2021 - 03.2022
Residential Supervisor/Direct Support Professional
Schenectady ARC
03.2017 - 06.2022
Receptionist & Customer Service Representative
Duanesburg YMCA
06.2015 - 03.2017
Associate of Science - Human Services
SUNY Schenectady
High School Diploma -
Duanesburg High School
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