Sydney Wafler
Troy,IL
Summary
Personable and organized individual with knack for efficient office administration and team coordination. Possesses solid understanding of office software and administrative procedures, excelling in scheduling and document management. Dedicated to fostering productive work environment and improving office operations. Offering strong organizational skills and ability to maintain well-functioning office environment, eager to learn and grow in this role. Brings readiness to acquire essential administrative knowledge, coupled with proficiency in utilizing office software and handling clerical tasks. Ready to use and develop time management and communication skills in [Desired Position] role.
Overview
8
8
years of professional experience
Work History
Office Manager/Project Assistant
Mackey Mitchell Architects
03.2023 - Current
- Conducted comprehensive post-project evaluations to identify areas for improvement in future initiatives.
- Leveraged strong analytical skills to assess progress towards goals regularly, enabling swift course corrections and adjustments as needed.
- Completed multiple tasks simultaneously to optimize project completion.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Handled administrative duties, filing, and errands.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Senior Administrative Assistant
World Wide Technology, Inc.
04.2020 - 12.2022
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Managed sensitive information with utmost discretion to maintain confidentiality at all times.
- Reduced errors in data entry tasks due to meticulous attention to detail when inputting information into various databases and spreadsheets.
- Partner with Leadership to prioritize and execute tasks
- Help assign leader(s) be most efficient and effective, including managing calendar, email, travel arrangements, meeting preparation, distributing post-meeting notes and follow-up with accountable parties to complete action items
- Proactively seek work and hold leaders accountable to their commitments and responsibilities
- Help assigned leaders stay up to date and in compliance with division/company news, changes to policies, expectations, etc., and anticipate how to reinforce that communication and/or manage the impact of any new policies or expectations
- Compose and deliver sensitive and critical communications concerning personnel, business, legal, contractual, or otherwise senior management-level communications
- Provide project coordination as needed on special projects, Conduct research and provide analysis on variety of topics
- Articulate and confident communicator
- Excellent and professional verbal and written communication skills
- High level of self-awareness, situational awareness
- Assists with Executive organization, time management, and prioritization skills
- Expert at mindful listening and relationship management with a wide range of people and personalities
- Able to think holistically to identify opportunities around policies/processes to increase efficiency .
- Appropriately able to make difficult trade-offs on time and resources when faced with conflicting demands and high priority deadlines
- Experienced with delivering critical feedback and “coach up” to leaders based on observations and interactions
- Exercises leadership competence and confidence; can speak humbly but with authority and credibility about the thoughts, opinions, and directions of the leader they support
- Work directly with IT Operations to facilitate, software implementations and other projects as determined by business needs
Office Manager
World Wide Technology, Inc.
08.2016 - 04.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Associate of Arts -
Kaskaskia College
Centralia, IL05.2024
Skills
- Organizational skills
- ServiceNow, Apple OSX
- Trello & Kanbanize
- Practice Manager
- Kronos, Position Manager, Epic EMR, Practice Suite EMR, Advanced MD Integrated Fax
- Strong telephone skills; Computer skills;
Timeline
Office Manager/Project Assistant
Mackey Mitchell Architects
03.2023 - Current
Senior Administrative Assistant
World Wide Technology, Inc.
04.2020 - 12.2022
Office Manager
World Wide Technology, Inc.
08.2016 - 04.2020
Associate of Arts -
Kaskaskia College
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