Sydney Weeks
Menasha,WI
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Officer
GardaWorld Security Services US
07.2022 - Current
- Monitored surveillance cameras and alarm systems to detect any suspicious activity or potential threats
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Maintained accurate records of daily activities including incident reports, shift logs, and visitor logs
- Collaborated with law enforcement agencies during investigations or incidents requiring their assistance
- Implemented access control measures by verifying identification credentials for individuals entering restricted areas
- Provided excellent customer service by assisting visitors with directions or information about the facility's policies and procedures
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Assisted in developing emergency response plans and conducting drills to prepare staff for various scenarios
- Identified potential security vulnerabilities or risks within the premises and recommended appropriate preventive measures
- Collaborated with management to develop security policies that aligned with industry best practices
- Utilized strong observation skills to identify suspicious behavior or individuals who may pose a threat
- Enforced company policies regarding trespassing, loitering, theft prevention, etc
- Coordinated with external vendors for maintenance of security equipment such as CCTV cameras
- Investigated incidents involving property damage or thefts within the premises
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
- Responded to alarms promptly, assessing situations and taking appropriate action as required
- Maintained confidentiality regarding sensitive information encountered during daily duties
- Served as a liaison between law enforcement agencies and the organization during criminal investigations
- Maintained knowledge of local laws and regulations related to security operations within the jurisdiction
- Closely monitored access points including gates, doors, windows, etc., ensuring they were secure at all times
Security Officer
Securitas
01.2020 - 07.2023
- I ensure the safety and security of employees and customers
- As well as write reports for any incidents within the company
- Check in and greet customers, process request forms for incoming customers, provide basic customer service needs
- Monitor incoming Phone calls, facility cameras and alarms
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Issued access cards to authorized personnel to monitor access points.
- Wrote detailed reports of all security breaches and investigations.
Masking Worker
ALLIANCE INDUSTRIES
01.2019 - 12.2019
- Worked in a team to mask parts before powder coating
- We cleaned up any excess powder and touched up any missing paint
- On occasion I would assist with sorting and cleaning masking materials as well as packing finished products
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Reported defective products or machinery to supervisor.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
Security Officer
Securitas Security Services USA, Inc
04.2016 - 01.2019
- I ensure the safety and security of employees and customers
- As well as write reports for any incidents within the company
- Check in and greet customers, process request forms for incoming customers, provide basic customer service needs
- Monitor incoming Phone calls, facility cameras and alarms
Stocker
Walmart
03.2015 - 05.2016
- Worked as a team to fill and clean shelves
- Inventory management
- Customer service
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Improved customer satisfaction by promptly locating items and providing product information.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
Education
High school or equivalent -
Oshkosh North Highschool
Oshkosh, WISkills
- Customer Service
- Word
- Conflict Management
- Security
- Freight Experience
- Investigation documentation
- Microsoft Office
- Typing
- Loss Prevention
- Data entry
- Excel
- CCTV
- Surveillance
- Stocking
- Organizational Skills
- Inventory Control
Certification
- Driver's License, Valid
- Security Officer, 08/01/18 to 08/01/24
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Security Officer
GardaWorld Security Services US
07.2022 - Current
Security Officer
Securitas
01.2020 - 07.2023
Masking Worker
ALLIANCE INDUSTRIES
01.2019 - 12.2019
Security Officer
Securitas Security Services USA, Inc
04.2016 - 01.2019
Stocker
Walmart
03.2015 - 05.2016
High school or equivalent -
Oshkosh North Highschool
- Driver's License, Valid
- Security Officer, 08/01/18 to 08/01/24
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