Sydney Weires
Duluth,MN
Summary
Experienced in coordinating care for individuals. Proactive and resourceful with a strong understanding of community resources, effectively connecting individuals with the support they need. Utilizing a trauma-informed approach, prioritizing effective communication to create a safe and supportive environment. Passionate about making a positive impact and helping others, dedicated to providing high-quality care and support to those in need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Life House
10.2021 - Current
- Maintained positive, compassionate and respectful environment for individuals to feel safe and welcome.
- Used calm, positive and encouraging approach with youth.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with physicians, social workers, therapists, guardians, education providers, etc. to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Assisted in policy making and adjustments.
- Collaborated closely with co-workers to problem solve.
Server/Bartender
Muddy Cow
06.2019 - 08.2020
- Communicated with customers while providing a comfortable environment
- Work as part of a team to provide affective customer service and an inviting environment
- Operated POS terminals to input orders, split bills and calculate totals.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain a positive atmosphere.
Lifeguard
College of Saint Benedict
01.2018 - 02.2020
- Provided friendly customer service to guests and addressed concerns.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Volunteer
Missionvale Care Center
01.2019 - 04.2019
- Immersed myself into a new culture to learn and understand different perspectives.
- Cultivated relationships and collaborated with community members and volunteers to enhance productivity throughout the care center.
- Raised funds for organization through community outreach initiatives.
- Represented organization positively and professionally while providing community with much-needed services.
- Formed new and everlasting relationships with the organization and the individuals I worked alongside and served.
Education
Bachelor of Arts - Sociology
College of Saint Benedict
05.2020
Skills
- Conflict Mediation
- Trauma Informed
- Healing Centered Engagement
- Empathetic Communication Skills
- Crisis Response
- First Aid/CPR
- Youth Advocacy
- Consistent Collaborative Team Member
- Time Management
- Problem-Solving
Certification
- Trained facilitator in Ending the Game
- American Red Cross Course: Adult First Aid/CPR/AED. Valid through 4/10/26
Timeline
Case Manager
Life House
10.2021 - Current
Server/Bartender
Muddy Cow
06.2019 - 08.2020
Volunteer
Missionvale Care Center
01.2019 - 04.2019
Lifeguard
College of Saint Benedict
01.2018 - 02.2020
Bachelor of Arts - Sociology
College of Saint Benedict
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