Sydney Wells
Carvel Beach,MD
Overview
2026
2026
years of professional experience
Work History
Production Coordinator
Chugach
Annapolis Junction, MD
2025 - Current
- Collaborated with cross-functional teams to ensure timely completion of project deliverables.
- Managed inventory tracking systems, maintaining accurate documentation and reporting.
- Trained new team members on operational procedures and best practices for production tasks.
- Facilitated communication between departments to streamline production processes and resolve issues.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Coordinated communication between departments, fostering a collaborative work environment.
- Created and maintained detailed reports and schedules of all production tasks.
Security Escort
Cencore Associates LLC
Annapolis Junction, MD
01.2024 - 03.2025
- Ensured safety protocols adhered to during escorting of personnel within secure facilities.
- Monitored access points, verifying identification and authorization of individuals entering restricted areas.
- Conducted routine inspections of premises to identify security vulnerabilities and recommend improvements.
- Collaborated with security team to develop efficient escorting procedures for high-risk site visits.
- Demonstrated adaptability in high-pressure situations by effectively managing unexpected incidents while maintaining professionalism and composure.
- Streamlined communication between team members with the use of efficient radio protocols, improving incident response times.
- Improved overall facility safety by consistently identifying and reporting potential hazards or security vulnerabilities during inspections.
Receptionist
Purity Nail & Spa
Pasadena, MD
2022 - 2023
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Handled customer inquiries and resolved issues to enhance client satisfaction.
- Coordinated appointment scheduling and maintained accurate records in booking system.
- Assisted with inventory management of retail products, ensuring stock availability.
- Implemented efficient filing systems for client information and service records.
- Trained new staff on operational procedures and customer service standards.
- Monitored cleanliness and organization of reception area for a welcoming environment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Catering Manager / Host / Server
Cracker Barrel Old Country Store
Linthicum Heights, MD
2018 - 2020
- Greeted and seated guests promptly, ensuring positive first impressions.
- Managed waitlist efficiently, optimizing guest flow and minimizing wait times.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Handled guest inquiries and resolved concerns to enhance overall dining experience.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
- Developed rapport with regular patrons to foster sense of community within establishment.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma - General
North East High School
Pasadena, MD05.2019
Skills
- Project management
- Schedule coordination
- Workflow coordination
- Efficiency optimization
- Client relations
- Document management
- Production scheduling
- Maintaining records
- Production reporting
- Excellent communication
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
Timeline
Security Escort
Cencore Associates LLC
01.2024 - 03.2025
Production Coordinator
Chugach
2025 - Current
Receptionist
Purity Nail & Spa
2022 - 2023
Catering Manager / Host / Server
Cracker Barrel Old Country Store
2018 - 2020
High School Diploma - General
North East High School