SYDNEY WESOLOWSKI

• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
• Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
• Assisted customers with complex title issues, providing guidance and support throughout the resolution process.
• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Contacted all states Motor Vehicle Department to determine status of pending titles.
• Maintained compliance with state regulations by staying up-to-date on changes in laws pertaining to titles and registrations.
• Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
• Organized and maintained a comprehensive database of all title transactions, allowing for easy retrieval in cases of disputes or audits.
• Kept up-to-date with state and federal regulations to prevent errors and fraud.
• Collaborated with various departments to ensure smooth workflow for title processing and delivery.
• Tracked pending titles using spreadsheet software, ensuring timely follow-up.
• Improved customer satisfaction by providing detailed explanations of title transfer processes and requirements.
• Examined and verified titles weekly.

• Supported the finance team by processing all documents to secure finance for customer's

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• Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
• Pitched in to assist with special projects and additional tasks.
• Facilitated timely cancellation of warranty products
• Administrative support duties involve performing general office tasks, such as answering phones, filing documents and handling mail.
• mailing of contracts to Lender's

• Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
• Communicated with customers to resolve common title issues.
• Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
• Coordinated efforts between insurance companies and buyers regarding their vehicle titles.
• Conducted thorough research on lien releases, ensuring proper documentation was obtained for each transaction.
• Became AZDOT certified and started a 3rd party in house processing to be able to transfer title's to salvage for sale