Sydney Wheeley
Bentonville,AR
Summary
Proactive and customer-oriented, I excelled at Loves Donuts, enhancing dining experiences by ensuring swift, safe food handling and fostering warm customer relationships. I am skilled in order management and beverage preparation, I adeptly balanced cash receipts and upheld stringent health protocols, contributing significantly to a sanitary, welcoming environment.
Overview
2
2
years of professional experience
Work History
Server/Cashier
Loves Donuts
Bentonville, AR
01.2023 - Current
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Served food and beverages promptly with focused attention to customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shift Manager
Einstein Bros Bagels
Bentonville, AR
11.2024 - 06.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Bentonville High School
Bentonville, ARSkills
- Safe Food Handling
- Beverage Preparation
- Food Running
- Order Management
Education
true
Timeline
Shift Manager
Einstein Bros Bagels
11.2024 - 06.2025
Server/Cashier
Loves Donuts
01.2023 - Current
Bentonville High School