Sydney White
Tucson,AZ
Summary
I am a highly-motivated employee with a desire to take on new and exciting challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I'm Adept at working effectively unsupervised and quickly mastering new abilities.
Overview
3
3
years of professional experience
Work History
Cashier Manager
diamondback shooting sports
Tucson, AZ
06.2023 - 09.2024
- Managed and trained cashiers on proper cash handling procedures.
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Ensured compliance with all company policies, procedures and regulations regarding cash management.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Provided guidance and assistance to new hires during the on-boarding process.
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Verified customer age requirement for age restricted purchases
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Assisted in the development and implementation of store policies and procedures related to cash management activities.
- Coordinated with other departments such as accounting and finance when needed.
- Investigated discrepancies between actual inventory levels versus system reports.
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Built and maintained working relationships with peers and upper management.
Assistant Manager
Dominoes Pizza
Tucson, AZ
01.2022 - 06.2023
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Monitored employee attendance records, timekeeping, and payroll information.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Communicated regularly with customers to gain insights into their needs.
- Established processes for monitoring customer satisfaction levels.
- Supervised daily operations including scheduling shifts, assigning duties.
- Identified cost-saving measures that could be implemented without compromising quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Reviewed completed work to verify consistency, quality, and conformance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Education
Some College (No Degree) - Medical Assistant
Pima Community College
Tucson, AZ01-2025
High School Diploma -
Castle Rock Charter School
Crescent City, CA04-2018
Skills
- Issue Resolution
- POS System Troubleshooting
- Operations leadership
- Staff Training
- Till Counting
- Point of Sale Systems
- Attention to Detail
- Retail Operations
- Documentation And Reporting
- Store Opening and Closing
- Store Promotions
- Time Management
- Team Training and Development
- Punctual and Reliable
- Shift Scheduling
- Cash Register Operation
- Customer Service
- Merchandise Display
- Employee Management
- Loss Prevention Strategies
- Team Leadership
- Recruiting and Hiring
- Store Opening and Closing Procedures
- Employee performance evaluation
- Customer Complaint Resolution
- Assignment Delegation
- Employee Training
References
- Daneil Capo- Assistant Manager. 786-897-0751
- Nicholas Kietzman- Assistant Manager. 224-415-5490
- Michael Medrano- Co-worker. 786-389-8536
- Samuel Barbetta- Co-Worker. 613-681-7748
- Roman Rodriguez- Co-Worker. 520-664-7317
Timeline
Cashier Manager
diamondback shooting sports
06.2023 - 09.2024
Assistant Manager
Dominoes Pizza
01.2022 - 06.2023
Some College (No Degree) - Medical Assistant
Pima Community College
High School Diploma -
Castle Rock Charter School
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