Sydney Wickey

• Responsible for managing all Facilities Senior Management reports, trackers, and meeting minutes.
• Co-founder of the Facilities Global Corporate Services group, conducting quarterly meetings and disseminating key accomplishments to global teams.
• Create and implement Corporate Services strategies across P72 global footprint by conducting on-site assessments and readying new P72 offices for commencement.
• Develop and maintain comprehensive organizational chart for the Facilities department, detailing reporting structures, roles, and responsibilities in collaboration with department heads and stakeholders to ensure accuracy and alignment with organizational goals.
• Responsible for the department's sourcing and hiring tracker, ensuring real-time updates for all open positions and candidate information.
• Compose and refine job descriptions as required, while also coordinating onboarding schedules for new hires.
• Serve as the primary liaison between the Firm's 3rd-party staffing partner and Point72, holding the open positions tracker, managing staffing, sourcing, recruiter relationships, onboarding, and equipment management.
• Collaborated with the Business Manager for onboarding tasks such as roles and profiles upload in Workday, equipment/connectivity setup, and access management.
• Develop and oversee a calendar tracker for the Senior Management team's travel, coordinating closely with team admins for timely updates.
• Managed the development and implementation of the firm's intranet, Connect, customized to fulfill the unique requirements of the Facilities department, while delivering both group and individualized training sessions to the global Facilities teams.
• Manage the team training tracker, coordinated schedules for team training, and facilitated software and license requests with Purchasing and Tech departments.
• Support Senior Management in overseeing US Regional teams, handling staffing, onboarding, and implementing structured procedures and best practices for ongoing development.
• Managed on-site projects for all US Regional teams, facilitated office relocations, and setup of new office spaces.
• Worked closely with the on-site team at 55 Hudson Yards to assess current partnerships and provide guidance on necessary enhancements for food service operations. Spearheaded the development of the Summer 2023 Food Series as a prompt solution to address food-related challenges in the office's vicinity.
• Manage reception staffing at 55 Hudson Yards, standardizing procedures for enhanced efficiency, while also implementing monthly team meetings.
• Identified operational inefficiencies and built a dedicated hospitality team at 55 Hudson Yards.
• Manage summer internships, including creating/editing job descriptions, coordinating with HR, and setting up interviews.
• Provided ad hoc support, creating trackers, templates, and presentations upon request.

New York Mets

• Develop team and departmental organizational charts for the New York Mets while coordinating training courses for the Facilities team.

• Initiated CRM research for a rapidly growing commercial real estate company to strategically organize their extensive network of clients (17,000+ contacts).
• Designed and implemented a custom CRM system to maximize company-wide productivity and organization.
• Produced training materials and structured CRM training for all of Saugatuck’s team members.
• Utilized CRM to manage multiple marketing campaigns while tracking and analyzing relevant metrics to assess the efficacy of each campaign.
• Led the re-branding of Saugatuck’s online presence, including their new website and across all social media platforms.
• Conceptualized social media and marketing strategies to foster engagement within the commercial real estate space.
• Curated and executed Saugatuck’s social media calendar to optimize content organization across all platforms.
• Created dynamic content to help increase Saugatuck’s following and generate brand awareness.
• Assisted with business development and generated new leads by identifying key stakeholders in target clients for utilization by the sales team.

• Orchestrated a diverse array of events throughout the year to bolster brand visibility and recognition for BSH and their partner companies.
• Conducted comprehensive research on potential event locations and vendors, presenting findings to the CMO for future consideration.
• Provided support in planning, preparing, and executing events, as well as managing post-event operations.
• Oversaw and monitored registration for both large and small-scale events using the CRM and internal database systems.
• Collaborated closely with the graphics team to develop marketing materials for events and promotional purposes.
• Generated compelling social media content to enhance the BSH brand presence and promote all restaurants within the group's portfolio.
• Maintained and updated the CRM system to ensure the organization of inbound lead flow.

• Spearheaded the growth of annual sales by 108% in 2018 through the establishment and advancement of strategic partnerships to capitalize on business opportunities.
• Offered strategic guidance to 18+ clients, resulting in annual sales exceeding $5M, by driving off-price, big box, and specialty store business with key accounts such as Nordstrom Rack, TJ Maxx, Marshalls, Burlington, Ross Stores, and World Market.
• Orchestrated the setup of showroom designs for 6-8 markets annually, as well as individual client presentations and marketing initiatives.
• Collaborated with the graphics team to develop marketing materials and execute custom development projects for both internal and client private label brands.
• Partnered with the product development team to conceptualize and produce product packaging for in-house and private label brands.
• Conducted analysis of sales data to identify key drivers of business and develop strategies to enhance sales performance, both internally and for clients.
• Implemented new systems and integrated them into daily operations to enhance company-wide organization, resulting in increased profitability.