Sydney Williams
Summary
Highly organized and effective communicator with a passion for learning and growing in a program coordination environment. Solid understanding of project management and event planning principles. Quick to grasp new concepts and tools. Expertise in talent development and human resources adds value to skill set.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Employee Program Coordinator
Community Health Network
Indianapolis, Indiana
09.2024 - Current
- Foster a supportive and inclusive work environment.
- Design and facilitate employee programs.
- Organized the Growing at Community Program, which focused on supporting over 100 caregivers' professional development.
- Collaborate with various internal teams to identify opportunities for development.
- Coordinate program logistics and ensure alignment with the Community Health Network's mission and values.
- Experience with Articulate, Vyond, Adobe Suite, and Microsoft systems.
Account Manager
Oxford Global Resources Inc
03.2023 - Current
- Establish & nurture candidate pools through innovative sourcing strategies, such as utilizing LinkedIn Sales Navigator, cold calling & emailing.
- Maintained accurate records of all 30+ customer interactions in Salesforce CRM & Excel, that contain detailed information of first & or continual interactions.
- Conduct market research to identify potential opportunities for the company's multidisciplinary IT, engineering, and consulting services.
- Meet with different C-Suite, VP & high level managers virtually or in person.
- Successful placement of a consultant at one of the biggest retail brands in Columbus within the IT space.
Sales Associate
Nike
05.2021 - 03.2023
- Assisted customers in product selection & provided expert advice, resulting in increased customer satisfaction.
- Effectively communicated product features & benefits, contributing to sales growth.
- Demonstrated in-depth knowledge of products, services, & company policies, serving as a valuable resource for colleagues and customers.
- Developed creative visual displays to showcase products and attract customers.
- Be flexible and able to perform at a high level of pressure in a rapidly changing environment.
Content Social Media Manager
The Locals
08.2020 - 01.2023
- Create and monitor social media content to grow followers and engagement.
- Developed engaging content across various platforms, ensuring brand consistency and audience resonance.
- Collaborated with influencers, companies & media outlets to enhance brand presence.
- Analyzed market trends to optimize targeting strategies & reach the desired audience effectively.
- Write and execute on content strategies for multiple media types including posts, emails, video, sales, website copy, & events.
- Manage the timely delivery of content from inception through editing, design, and go-live.
Assistant Store Manager
Journeys Kidz
04.2022 - 09.2022
- Assisting with the onboarding process for new hires, including paperwork completion, orientation scheduling, and setting up new employee profiles.
- Managed daily store operations, including inventory management, restocking supplies, cash handling, & providing assistance to customers.
- Experienced in using payroll & timekeeping systems.
- Maintaining accurate and up-to-date employee records, both physical and electronic. This includes ensuring compliance with record-keeping regulations and confidentiality policies.
- Recruit new potential employees.
Hardlines Sales Associate
Target
11.2020 - 05.2021
- Assisted customers in locating specific products and provided product recommendations, resulting in customer satisfaction.
- Received & arranged product shipments on store shelves promptly when delivered, ensuring product availability and visual appeal for customers.
- Maintained up-to-date knowledge of current promotions, exchange polices, payment procedures, and security measures, enhancing service quality & customer experience.
Visuals Sales Associate
Finish Line
05.2018 - 05.2020
- Skilled in product knowledge,recommended suitable merchandise and helped to maintain a visually appealing store environment.
- Created window and in-store displays to promote new product launches.
- Ensured all signage was up-to-date and accurately reflected current promotions.
- Staged and styled mannequins with appropriate lighting for best in-store presentation.
Education
Bachelor of Arts - Psychology w/ minor in Marketing
Ohio State University
Columbus, OH 08.2018 - 12.2022
Skills
Program management
Project management
Training coordination
Staff development
Articulate
Vyond
Canva
Adobe platforms
Microsoft platforms
Adaptability
Interpersonal skills
Time management
Experience in consulting & account managementGreat planning, time management, and organizational skills with attention to detail & record keepingProficient in Microsoft OfficeReasoning, conflict-management, and analytical and problem-solving skillsSkilled in customer serviceExperienced in Salesforce CRMTimeline
Employee Program Coordinator
Community Health Network
09.2024 - Current
Account Manager
Oxford Global Resources Inc
03.2023 - Current
Assistant Store Manager
Journeys Kidz
04.2022 - 09.2022
Sales Associate
Nike
05.2021 - 03.2023
Hardlines Sales Associate
Target
11.2020 - 05.2021
Content Social Media Manager
The Locals
08.2020 - 01.2023
Bachelor of Arts - Psychology w/ minor in Marketing
Ohio State University
08.2018 - 12.2022
Visuals Sales Associate
Finish Line
05.2018 - 05.2020