Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Withers

Warren,RI

Summary

Dedicated employee with strengths in customer service, sales, promotion strategies, with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Skilled at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Cashier Trainer

Toms Market
Warren, RI
04.2021 - Current
  • Educated cashiers on the correct protocols for handling money and credit card transactions.
  • Demonstrated how to use the point-of-sale system efficiently and accurately.
  • Trained cashiers in customer service best practices, such as greeting customers with a friendly smile and providing excellent service.
  • Developed strategies for improving the speed and efficiency of checkout lines during peak hours.
  • Collaborated with management team to improve overall customer experience at the store level.
  • Identified opportunities for cross-training among staff members so that they could provide assistance where needed within the store environment.
  • Engaged in problem solving activities when conflicts arose between employees or customers.

Host

Chomp Kitchen and Drinks
Warren, RI
06.2023 - 12.2023
  • Greeted guests upon arrival and provided them with menus.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Took reservations over phone and in person.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Managed incoming calls during busy shifts.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.

Cashier

Johnson's Market
Swansea, MA
05.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Performed other duties as assigned by management.

Education

Dental Hygiene

University of New England
Biddeford, ME
05-2027

High School Diploma -

Mt. Hope High School
Bristol, RI
06-2023

Skills

  • Motivational
  • A leader
  • Strong communication
  • Confident public speaker
  • Effective collaborator
  • Friendly

References

References available upon request.

Timeline

Host

Chomp Kitchen and Drinks
06.2023 - 12.2023

Cashier

Johnson's Market
05.2023 - Current

Cashier Trainer

Toms Market
04.2021 - Current

Dental Hygiene

University of New England

High School Diploma -

Mt. Hope High School

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Sydney Withers