Office Manager with 2 years of experience in enhancing team productivity, efficiency, and service quality across various environments. Organized and detail-oriented team player that prioritize to achieve projects needs and goals.
Overview
5
5
years of professional experience
Work History
Office and Operations Manager
Bax Homeworks LLC
02.2022 - Current
Prepared and sent invoices to customers and documented account updates.
Executed billing tasks and recorded information in company databases.
Reduced turnaround time for project completion through effective resource allocation and team management.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Insurance Agent and Social Media Manager
The Varner Agency
05.2022 - 06.2023
Built strong relationships with clients through consistent communication and excellent customer service.
Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Collaborated with underwriters to assess risk and determine appropriate coverage options for clients.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Digital Marketing Intern
Niangua Hills Resort
05.2022 - 08.2022
Designed and presented social media campaign ideas.
Assisted in managing corporate social media platforms and website.
Collaborated on business development ideas.
Provided hands on labor for the setup and initial preparation of units for guests.
Barista
Deutsches Heim
08.2021 - 05.2023
Interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Front Desk Receptionist
The Zone
01.2021 - 08.2021
Greeted guests at front desk and engaged with members while managing check-in process.
Answered questions and resolved customer issues.
Maintained files and records.
Lifeguard
Little Mates Cove
05.2019 - 08.2019
Monitored safety of guests in and around swimming pool.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Responded to emergency situations in a timely, efficient manner.
Education
Associate of Applied Science - Digital Marketing
State Technical College of Missouri
Linn, MO
05.2023
High School Diploma -
Southern Boone High School
Ashland, MO
05.2021
Skills
Social Media Engagement
Adobe Photoshop/Lightroom
Web and Graphic Design
JavaScript Programming
Communication
Organization
Microsoft Office
Customer Service
Accomplishments
Boone County Cattlemen's Scholarship
Laborers 955 Scholarship
Property and Casualty Insurance License
Timeline
Insurance Agent and Social Media Manager
The Varner Agency
05.2022 - 06.2023
Digital Marketing Intern
Niangua Hills Resort
05.2022 - 08.2022
Office and Operations Manager
Bax Homeworks LLC
02.2022 - Current
Barista
Deutsches Heim
08.2021 - 05.2023
Front Desk Receptionist
The Zone
01.2021 - 08.2021
Lifeguard
Little Mates Cove
05.2019 - 08.2019
Associate of Applied Science - Digital Marketing
State Technical College of Missouri
High School Diploma -
Southern Boone High School
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