Hi, I’m
Sydney R Jones
Navarre,FL
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Hardworking and dedicated with strong organizational skills eager to work within a great team with a great company. Organized and dependable candidate successful at managing multiple priorities with a positive attitude ending in positive customer experiences. Experienced in the customer satisfaction and administrative work. Willingness to take on added responsibilities to meet team goals. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
5
Certifications
Work History
TOSA
Referral Triage Coordinator
2022.08 - 2023.03 (7 months)
Job overview
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Relayed triage information and facilitated communication between providers concerning patient disposition.
- Evaluated records and risk assessment information for preliminary donor eligibility.
- Managed interactions with donors and donation center personnel to achieve goals.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Worked with internal staff to process documents and sent for closing medical records.
- Prepared digital files, physical documents and work requests in compliance with company guidelines.
- Transmitted documents to external partners, organized revisions and tracked changes.
- Maintained organized and efficient document flows by using excellent planning and multitasking skills.
- Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Converted documents from one application to another.
- Worked with internal team members to remedy issues with preemptive solutions.
- Acted as main point of contact for doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Reviewed medical charts and served as liaison between organ procurement team, doctor and hospital.
- Completed documentation of care, hospital actions and patient activities.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Developed strategic relationships with general practitioners, Nurses, Case Managers and coworkers to build strong network.
- Cross-trained to support other medical staff with emphasis on establishing patient rapport and developing relationships with external partners.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
OCEMS
Paramedic
2022.05 - 2022.10 (5 months)
Job overview
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care as well as truck and equipment maintenance
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Administered tests and medication to stabilize patients in field or in transit.
- Performed intubations to secure airway in patients under respiratory and cardiac arrest.
- Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
- Prioritized tasks to provide effective care for over a changing number daily patients.
- Used mobile EMRs to accurately document services provided to reduce liability, transmit health care information to hospitals and improve patient care.
- Attended operation wide monthly training sessions to improve skills and patient care.
Sacred Heart Hospital
Paramedic
2021.07 - 2022.02 (7 months)
Job overview
- Performed life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Worked with all levels of patient care professionals from MDs to Radiology personnel.
- Maintained, stocked, and organized emergency rooms.
- Attended ongoing training sessions to improve patient care and outcomes.
Lifeguard Ambulance Service/ AMR/ GMR
Paramedic
2019.01 - 2021.07 (2 years & 6 months)
Job overview
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Delegated and preformed life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Worked in supply logistics organizing supplies, changing supply procedures within trucks, maintaining stock rooms at multiple locations. Organizing supply needs for each location and ensuring ordering and delivery of needed supplies .
- Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
- Triaged injuries by communicating with patients, bystanders and family members, and identified appropriate medical facility for transport.
- Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
- Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Executed stomach suction, airway management and heart monitoring to treat patients.
- Communicated with lucid patients to gather incident and medical history information.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
City Of Raleigh Aquatics
Lifeguard
2015.09 - 2017.03 (1 year & 6 months)
Job overview
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
- Entered water immediately to pull struggling swimmers to safety.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Saved distressed persons using rescue techniques and equipment.
- Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Completed basic maintenance and repairs to keep pools functioning properly.
- Inspected pool during shift and skimmed toys and trash that could clog pool pump.
- Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
- Consulted with emergency personnel while securing scene.
Education
Pensacola State College , Pensacola, FL
Technical Certificate from Paramedicine
12.2020
Coastal Carolina Community College , Jacksonville, NC
Technical Certificate from Emergency Medical Technician
2018
Coastal Carolina Community College , Jacksonville, NC
Technical Certificate from Fire Fighter 1& 2
2018
Coastal Carolina Community College , Jacksonville, NC
Technical Certificate from Hazmat Level 1 Responder
2018
Leesville Road High School , Raleigh, NC
Diploma
2017
Skills
- Exemplary Communication Skills
- Medical Triage
- Patient Health Information Access
- Patient Management
- Microsoft Office
- Direct Patient Care
- Scheduling
- Delegation and Motivation
- Records Management Systems
- Electronic Health Records Systems
- Training Junior Team Members
- Clerical Support
- Accurate Documentation
- Clear Patient Communication
- Health Data Management
- Planning Processes
- Critical Decision-Making Skills
Accomplishments
- Received the Presidents Volunteer Service Award for working with in community in public safety education and in the local fire department as a firefighter.
- Supervised team of up to four other staff members.
- Collaborated with team of thirty in the development of a new referral triage coordinator procedures.
- Documented and resolved late triage referrals and issues with patient family involvement which led to organ donation opportunities.
- Used Microsoft applications to develop referral tracking spreadsheets and to communicate information as needed.
- Achieved organ donation by completing patient triage, hospital and donor partner communication , and team member coordination with accuracy and efficiency.
Certification
- Licensed Paramedic - Three years
- Licensed EMT - Six years
- Certified PADI Rescue Diver, Emergency O2 Provider, Enriched Air, Advanced Open Water, and Open water Scuba Diver
- Certified NREMT B- Two Years - Expired
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Referral Triage Coordinator
TOSA
2022.08 - 2023.03 (7 months)
Paramedic
OCEMS
2022.05 - 2022.10 (5 months)
Paramedic
Sacred Heart Hospital
2021.07 - 2022.02 (7 months)
Paramedic
Lifeguard Ambulance Service/ AMR/ GMR
2019.01 - 2021.07 (2 years & 6 months)
Lifeguard
City Of Raleigh Aquatics
2015.09 - 2017.03 (1 year & 6 months)
Pensacola State College
Technical Certificate from Paramedicine
Coastal Carolina Community College
Technical Certificate from Emergency Medical Technician
Coastal Carolina Community College
Technical Certificate from Fire Fighter 1& 2
Coastal Carolina Community College
Technical Certificate from Hazmat Level 1 Responder
Leesville Road High School
Diploma
- Licensed Paramedic - Three years
- Licensed EMT - Six years
- Certified PADI Rescue Diver, Emergency O2 Provider, Enriched Air, Advanced Open Water, and Open water Scuba Diver
- Certified NREMT B- Two Years - Expired
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