Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Sydni Anderson

Pryor,Oklahoma
Sydni Anderson

Summary

I'm Sydni!

I am an organized and dependable candidate who can manage multiple priorities while maintaining a positive attitude, I am flexible and willing to take on added responsibilities. My unique and specific experiences have taught me how to handle client needs through clear communication and consistency and by maintaining empathy and respect. Helping people has always motivated me, so giving clients quality assistance that I enjoy and take seriously.

Overview

11
years of professional experience
1
Certificate

Work History

Lash Room LLC

Salon Owner/Operator
01.2018 - 01.2023

Job overview

  • Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Trained new employees on proper protocols and customer service standards.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Wade Ables Trucking

Personal Assistant
12.2023 - Current

Job overview

  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Increased efficiency in administrative processes by implementing new organizational systems and tools.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.

Flutter Eyelash Salon

Eyelash Extension Artist
11.2015 - 01.2018

Job overview

  • Enhanced client satisfaction by providing high-quality eyelash extension services and maintaining a clean, comfortable environment.
  • Increased customer retention by offering personalized consultations and recommending appropriate products for at-home care.
  • Collaborated with team members to ensure seamless coordination of appointments and efficient workflow in the salon.
  • Mastered various eyelash extension techniques, ensuring versatility and adaptability to clients'' unique needs and preferences.
  • Achieved consistent positive reviews, showcasing dedication to excellent customer service and artistic expertise.
  • Mentored new team members, sharing knowledge of best practices in eyelash extensions application and client relations.
  • Assisted with marketing efforts, promoting salon''s services through social media channels and local events to attract new clientele.

Pizza Hut

Customer Service Representative
05.2013 - 11.2015

Job overview

  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Ugly Johns

Server
05.2013 - 05.2014

Job overview

  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Clary Sage College
Tulsa, OK

Cosmetology from Cosmetology
09.2015

University Overview

Pryor High School
Pryor, OK

High School Diploma
06.2015

University Overview

Skills

  • Business Writing
  • Expense Management
  • Database Entry
  • Extensive Vocabulary
  • Restaurant Experience
  • Childcare Experience
  • Appointment Scheduling
  • Time Management
  • Customer Service
  • Advanced Interpersonal Skills
  • Client Satisfaction
  • Valid Driver's License
  • Strong Work Ethic
  • Multitasking and Organization
  • Scheduling
  • Strong communication skills
  • Advanced multitasking abilities
  • Flexible Schedule
  • Exceptional Organization
  • Social Media Savvy
  • Housekeeping

Certification

Oklahoma State Board of Cosmetology | 2015

LashBoxLA Mega Volume Certification | 2019

Languages

English
Native or Bilingual

Timeline

Personal Assistant
Wade Ables Trucking
12.2023 - Current
Salon Owner/Operator
Lash Room LLC
01.2018 - 01.2023
Eyelash Extension Artist
Flutter Eyelash Salon
11.2015 - 01.2018
Customer Service Representative
Pizza Hut
05.2013 - 11.2015
Server
Ugly Johns
05.2013 - 05.2014
Clary Sage College
Cosmetology from Cosmetology
Pryor High School
High School Diploma

Oklahoma State Board of Cosmetology | 2015

LashBoxLA Mega Volume Certification | 2019

Sydni Anderson