Hi, I’m
Sydni Anderson
Pryor,Oklahoma
Summary
I'm Sydni!
I am an organized and dependable candidate who can manage multiple priorities while maintaining a positive attitude, I am flexible and willing to take on added responsibilities. My unique and specific experiences have taught me how to handle client needs through clear communication and consistency and by maintaining empathy and respect. Helping people has always motivated me, so giving clients quality assistance that I enjoy and take seriously. Reliable Job Title experienced in providing comprehensive physical and emotional care to individuals. Friendly individual provides assistance with daily activities. Enjoys working with people and offers great organizational and interpersonal skills.
Overview
13
years of professional experience
1
Certification
Work History
Wade Ables Trucking
Personal Assistant
12.2023 - Current
Job overview
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Lash Room LLC
Salon Owner/Operator
01.2018 - 01.2023
Job overview
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Trained new employees on proper protocols and customer service standards.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Flutter Eyelash Salon
Eyelash Extension Artist
11.2015 - 01.2018
Job overview
- Enhanced client satisfaction by providing high-quality eyelash extension services and maintaining a clean, comfortable environment.
- Increased customer retention by offering personalized consultations and recommending appropriate products for at-home care.
- Collaborated with team members to ensure seamless coordination of appointments and efficient workflow in the salon.
- Mastered various eyelash extension techniques, ensuring versatility and adaptability to clients'' unique needs and preferences.
- Achieved consistent positive reviews, showcasing dedication to excellent customer service and artistic expertise.
- Mentored new team members, sharing knowledge of best practices in eyelash extensions application and client relations.
- Assisted with marketing efforts, promoting salon''s services through social media channels and local events to attract new clientele.
Pizza Hut
Customer Service Representative, Delivery Driver
05.2012 - 11.2015
Job overview
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods as needed.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Ugly Johns
Server/Bartender
05.2013 - 05.2015
Job overview
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Completed requisitions to maintain required stock par levels.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Las Fuentes Restaurant
Server
09.2011 - 10.2014
Job overview
- Inspected dishes and utensils for cleanliness.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Bussed and reset tables to keep dining room and work areas clean.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Clary Sage College, Tulsa, OK
Cosmetology from Cosmetology
09.2015
Pryor High School, Pryor, OK
High School Diploma
06.2014
Skills
- Business Writing
- Expense Management
- Database Entry
- Extensive Vocabulary
- Restaurant Experience
- Childcare Experience
- Appointment Scheduling
- Time Management
- Customer Service
- Advanced Interpersonal Skills
- Client Satisfaction
- Valid Driver's License
- Strong Work Ethic
- Multitasking and Organization
- Scheduling
- Strong communication skills
- Advanced multitasking abilities
- Flexible Schedule
- Exceptional Organization
- Social Media Savvy
- Housekeeping
- Errands
- Childcare experience
- Discretion and Confidentiality
Certification
Oklahoma State Board of Cosmetology | 2015
LashBoxLA Mega Volume Certification | 2019
Timeline
Personal Assistant
Wade Ables Trucking
12.2023 - Current
Salon Owner/Operator
Lash Room LLC
01.2018 - 01.2023
Eyelash Extension Artist
Flutter Eyelash Salon
11.2015 - 01.2018
Server/Bartender
Ugly Johns
05.2013 - 05.2015
Customer Service Representative, Delivery Driver
Pizza Hut
05.2012 - 11.2015
Server
Las Fuentes Restaurant
09.2011 - 10.2014
Clary Sage College
Cosmetology from Cosmetology
Pryor High School
High School Diploma
Oklahoma State Board of Cosmetology | 2015
LashBoxLA Mega Volume Certification | 2019
Similar Profiles
Raymond MootyRaymond Mooty
Field Service Mechanic at Tim Ables TruckingField Service Mechanic at Tim Ables Trucking
Nikolas Woodin-San MartinNikolas Woodin-San Martin
Bartender at Ables SteakhouseBartender at Ables Steakhouse
Shian FerraraShian Ferrara
CSR at Ables InsuranceCSR at Ables Insurance