Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Sydni Bougher

Denver,CO

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

DPS

Armstrong Care Inc.
06.2020 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Organized and detail-oriented with a strong work ethic.

Caregiver

Brightstar Care INC
01.2020 - 07.2020
  • Compassionate, patient-centered care with a focus on promoting independence and dignity.
  • Skilled in assisting with all Activities of Daily Living (ADLs), including bathing, grooming, dressing, toileting, and feeding.
  • Experienced in medication administration, vital sign monitoring, and supporting overall health and safety.
  • Proficient in developing and following personalized care plans in coordination with healthcare professionals.
  • Strong communication skills with clients, families, and medical teams; accurate documentation and reporting.
  • Provided emotional support, companionship, and meaningful engagement to enhance clients’ mental well-being.
  • Adept at light housekeeping, meal preparation, grocery shopping, and managing household tasks.
  • Coordinated transportation for medical appointments, errands, and social activities.
  • Knowledgeable in fall prevention, mobility assistance, and basic rehabilitation support.
  • Maintains high standards of cleanliness, privacy, and respect in client care environments.
  • Engaged in ongoing professional development to ensure best practices in caregiving.
  • Recognized for building strong client relationships and handling sensitive situations with discretion and professionalism.

Passavant Retirment Home

Passavant
04.2016 - 01.2020
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Was a co-supervisor and helped train others and gave advice on how to do things better.

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Education

General Studies Degree - General Studies

Butler Community College
Butler, PA
05-2033

Skills

  • Teamwork and collaboration
  • Customer service
  • Effective problem resolution
  • Prioritization and scheduling
  • Versatile in dynamic environments
  • Dependable and responsible
  • Excellent communication
  • Computer skills
  • Proficient in organization techniques
  • Engaged listening
  • Decision-making

Accomplishments

  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • CPR Training - 2025

CPI training 2025

Fire safety training 2025



Timeline

DPS

Armstrong Care Inc.
06.2020 - 08.2025

Caregiver

Brightstar Care INC
01.2020 - 07.2020

Passavant Retirment Home

Passavant
04.2016 - 01.2020

General Studies Degree - General Studies

Butler Community College
Sydni Bougher