Sydni Frey
GALION
Summary
Dynamic and highly reliable professional with a proven track record at American Plastics, LLC, excelling in machine operation and quality control. Adept at fostering teamwork and enhancing productivity through critical thinking and problem-solving skills, consistently achieving timely project completion while maintaining high standards of cleanliness and safety.
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
9
9
years of professional experience
Work History
Press Operator
American Plastics, LLC
05.2018 - Current
- Maintained strict adherence to safety protocols, ensuring a safe working environment for all team members.
- Supported continuous improvement initiatives within the department through constructive feedback and proactive problem-solving efforts.
- Followed safety protocols to reduce operating risks on press machinery.
- Promptly removed completed loads from press.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Loaded and positioned raw materials in loading and feeding mechanisms.
- Assisted in training new press operators, sharing expertise and best practices to ensure smooth onboarding and skill development.
- Ensured timely completion of projects by effectively managing workload and communicating progress updates with supervisors or team leads as needed.
- Upheld high standards of cleanliness throughout the workspace, adhering to established guidelines for equipment care and maintenance procedures.
- Fostered a positive work environment by collaborating closely with fellow team members while maintaining a professional attitude and strong work ethic.
- Performed thorough inspections of printed materials to guarantee consistent quality and adherence to client specifications.
Bartender
Reedtown Tavern
11.2017 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Pizza Delivery Driver
Village House Pizza
08.2017 - 01.2018
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
- Processed payments by accepting cash, checks and credit and debit card payments.
- Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
- Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
- Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
- Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Maintained a professional appearance, ensuring that personal grooming and uniform standards were in compliance with company policies.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
Line Packer
Pepperidge Farm
04.2017 - 07.2017
- Ensured adherence to company policies and industry regulations throughout all stages of the packing process.
- Adhered to safety protocols while operating machinery, contributing to a safe and efficient working environment for all team members.
- Demonstrated versatility by cross-training in other warehouse roles, enabling seamless support across different functions as needed.
- Managed multiple priorities simultaneously while maintaining optimal levels of organization and accuracy in product handling tasks.
- Contributed to a positive work atmosphere by maintaining professional demeanor and actively participating in team meetings and discussions.
- Maintained high quality standards with meticulous attention to detail, ensuring accurate order fulfillment for customer satisfaction.
Prep Line Cook
Buffalo Wild Wings
07.2016 - 03.2017
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Demonstrated adaptability during peak hours by efficiently handling high-volume orders without compromising quality or speed of service.
- Consistently met strict deadlines for meal preparation during busy shifts, contributing to timely service delivery.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Maintained a comprehensive knowledge of ingredients used in each dish to confidently answer customer inquiries about allergens or modifications.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
Cashier
Friendship Food Stores Inc.
12.2015 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Seneca East High School
Attica, OH05-2013
Skills
- Machine operation
- Quality control
- Production monitoring
- Work instructions
- Forklift operation
- Attention to detail
- Material handling
- Critical thinking
- Problem-solving
- Quality inspections
- Operation Monitoring
- Quality control analysis
- Operational recordkeeping
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Responsible alcohol service
- Customer service expertise
- Payment processing
- Handling difficult customers
- Hospitality service expertise
- Food running
- Bar restocking
- Cash and credit transactions
- Pallet jack operation
- Assembly line experience
- Hand-eye coordination
- Efficient packaging
- Willingness to learn
- Teamwork
- Knife skills
- Sanitation practices
- Cooking techniques
- Stock rotation
- Allergen awareness
- Temperature control
- Cold food preparation
- Catering assistance
- Time management
- Dependable and reliable
- Cleaning and organization
Timeline
Press Operator
American Plastics, LLC
05.2018 - Current
Bartender
Reedtown Tavern
11.2017 - 08.2023
Pizza Delivery Driver
Village House Pizza
08.2017 - 01.2018
Line Packer
Pepperidge Farm
04.2017 - 07.2017
Prep Line Cook
Buffalo Wild Wings
07.2016 - 03.2017
Cashier
Friendship Food Stores Inc.
12.2015 - 06.2016
High School Diploma -
Seneca East High School
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