Experienced in Office Management and Administration experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business awareness. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
5
5
years of professional experience
Work History
Office Manager
Elevate Enterprises, LLC.
08.2018 - Current
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Coordinated special projects and managed schedules.
Developed detailed project plans to ensure timely completion and deliverables were met.
Applied knowledge of industry standards and best practices to ensure compliance with safety regulations and quality requirements.
Consulted with other disciplines and clients to resolve issues effectively.
Checked calculations and reviewed drawings before submission.
Education
Associate of Science - Engineering (Pre-Engineering)
Northeast Lakeview College
Universal City, TX
05.2023
Skills
Policy Development
Staff Management
Employee Supervision
Workflow Planning
Documentation and Control
Excellent Multi-Tasking Ability
Timeline
Office Manager
Elevate Enterprises, LLC.
08.2018 - Current
Associate of Science - Engineering (Pre-Engineering)
Northeast Lakeview College
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