Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydni Jensen

Anchorage,AK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Gym Manager

Arctic Gymnastics
11.2023 - Current
    • Focused on building a strong company culture that fostered teamwork, collaboration, motivation among employees in their daily responsibilities.
    • Accomplished multiple tasks within established timeframes.
    • Maximized performance by monitoring daily activities and mentoring team members.
    • Promoted a safe playing environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.

Varsity Assistant Coach

Anchorage School District
08.2023 - 10.2023
  • Streamlined administrative processes for the coaching staff by managing schedules, record-keeping tasks, or other logistical duties.
  • Increased athlete motivation through consistent encouragement and recognition of accomplishments both in practice and competition settings.
  • Contributed to overall team success by ensuring all athletes maintained proper form and technique during practice sessions.
  • Enhanced understanding of gymnastic rules by educating athletes on scoring systems, technical requirements, and judging criteria at competitions.
  • Supported the development of new routines by offering creative input on choreography and skill selection.
  • Aided in injury prevention through careful monitoring of athlete''s physical condition and adherence to safety guidelines during practice.
  • Continually expanded personal knowledge of coaching techniques and industry developments through attending workshops, conferences, or collaborating with fellow coaches to stay current on best practices.

Assistant General Manager

Sunsation Tanning Salon
08.2022 - 10.2023
    • Handled cash accurately and prepared deposits.
    • Motivated, trained, and disciplined employees to maximize performance.
    • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
    • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
    • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
    • Implemented daily, weekly and monthly cleaning routines for staff to follow.
    • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
    • Achieved a high level of client satisfaction by providing personalized spray tan services and addressing individual needs.
    • Received positive feedback from clients consistently praising professionalism, attentiveness, and skillful technique execution.
    • Educated clients on proper pre-and post-tan care to maximize the longevity of their spray tans.
    • Developed strong client relationships, resulting in repeat business and referrals for additional clientele.
    • Entrusted to handle confidential and sensitive situations in professional matter.

Front Desk Receptionist

Orangetheory Fitness
09.2021 - 09.2022
    • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
    • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
    • Scheduled, coordinated and confirmed appointments and meetings.
    • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
    • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
    • Enhanced customer satisfaction by providing efficient and professional front desk services.
    • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
    • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Physical Education

Community College of Denver
Denver, CO

Skills

  • Fitness Knowledge
  • Health and safety
  • Team Management
  • Company standards enforcement
  • Customer Service
  • Team Leadership
  • Staff training/development

Certification

  • CPR certified 2023-present

Timeline

Gym Manager

Arctic Gymnastics
11.2023 - Current

Varsity Assistant Coach

Anchorage School District
08.2023 - 10.2023

Assistant General Manager

Sunsation Tanning Salon
08.2022 - 10.2023

Front Desk Receptionist

Orangetheory Fitness
09.2021 - 09.2022

Physical Education

Community College of Denver

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Sydni Jensen