Driven and detail-oriented professional with extensive experience in kitchen operations and behavioral health support. Excelled at Hays City Store by enhancing food safety and presentation, significantly improving customer satisfaction. Demonstrated exceptional time management and active listening skills, contributing to team efficiency and client recovery at Beachview Treatment Center. Proven track record in achieving high-quality results through meticulous attention to detail and a professional attitude.
Overview
6
6
years of professional experience
Work History
Line Cook
Hays City Store
06.2021 - 09.2024
Grilled meats and seafood to customer specifications.
Prepared food items such as meats, poultry, and fish for frying purposes.
Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Plated and presented all dishes to match established restaurant standards.
Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Checked food temperature regularly to verify proper cooking and safety.
Prepared and cooked full course meals based on restaurant recipes and specifications.
Maintained smooth and timely operations in preparation and delivery of meals.
Assisted in developing new menu items to reflect restaurant's style and standards.
Kept kitchen clean and organized by performing daily maintenance tasks.
Developed innovative, creative menu items and recipes.
Followed health, safety and sanitation guidelines while preparing and serving food.
Prepared food items in compliance with recipes and portioning control guidelines.
Behavioral Health Technician
Beachview Treatment Center
09.2019 - 04.2021
Facilitated on-site activities, support groups, and outings for clients.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Taught clients how to complete basic household chores and prepare food.
Searched resident belongings prior to and during stays.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Completed documentation for every incident and forwarded to correct personnel for review.
Conducted client rounds to check on residents.
Performed client intake procedures according to internal standards for new admissions.
Prepared and submitted daily Type reports to management.
Used Software to document patient information, progress notes, and treatment plans.
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Collaborated with client's support system and other allied specialists to implement positive interventions.
Supported client using principles of applied behavior analysis.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Learned specialized behavior approaches to implement behavioral strategies.
Counseled and mentored clients on substance use and life choices.
Monitored patient behavior and immediately reported changes to supervising physician.
Collaborated closely with mental health professionals with treatment plan implementation.
Maintained patient records, documenting changes in patient condition.
Supported patient confidentiality in accordance with HIPAA regulations.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Participated in patient education, helping to reinforce concepts and treatment plans.
Provided therapeutic activities to assist with patient development.
Charted on each patient daily.
Developed individualized treatment plans for patients in collaboration with mental health professionals.
Assisted in development of therapeutic activities for patients.
Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
Treated clients and families with respect and dignity.
Organized recreational activities to assist in patient recovery.
Customer Service Cashier
Home Depot
06.2018 - 09.2019
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Counted money in drawers at beginning and end of each shift.
Redeemed coupons to discount purchases.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Resolved customer complaints and maintained clean and tidy checkout area.
Utilized POS system to handle customer cash and credit card transactions.
Answered product questions using knowledge of sales and store promotions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Developed and managed relationships with customers to increase customer loyalty.
Met customer service goals and exceeded customer expectations.
Identified and resolved discrepancies and errors in customer accounts.
Processed refunds and exchanges in accordance with company policy.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.
House Manager
Sandra Bennett
05.2018 - 03.2019
Assisted residents with daily hygiene and living tasks.
Managed day-to-day operation of home to comply with regulations and agency standards.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Oversaw budget to manage expenditures and control costs.
Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Set curfew for female residents and recorded truancy.
Conducted both a UA and breathalyzer test for each resident at curfew every night.
Education
Diploma -
South High School
Torrance, CA
05.2010
Skills
Food rotation
Kitchen Operations
Ingredient inspection
Food Safety
Food presentation
Ingredient Preparation
Inventory Management
Server Communication
Portioning
Supply Management
Ingredients measuring
Food presentation talent
Sauce preparation
Food Storage Procedures
Kitchen Sanitation
Appetizer Preparation
Food Allergen Safety
Reliable and Trustworthy
Attention to Detail
Highly motivated
Grilling Techniques
Kitchen Station Setup
Cleaning and organization
Workload Management
Professional Attitude
Time Management
Recipe Adherence
Prepared Foods Plating
Following cooking methods
Food spoilage prevention
Equipment Maintenance
Active listener
Garnishing
Timeline
Line Cook
Hays City Store
06.2021 - 09.2024
Behavioral Health Technician
Beachview Treatment Center
09.2019 - 04.2021
Customer Service Cashier
Home Depot
06.2018 - 09.2019
House Manager
Sandra Bennett
05.2018 - 03.2019
Diploma -
South High School
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