Sydni Macom
Piedmont,OK
Summary
Dependable skillful in handling animals up to 80 pounds. Demonstrated history of building strong client relationships and bonds with pets. Maintains order when caring for multiple animals with diverse temperaments. Well-versed in client onboarding and communications between vets and pet parents.
Overview
3
3
years of professional experience
Work History
Dog Bather
Diamond Dog Grooming Training And Boarding
05.2024 - 09.2025
- Carefully clipped and dremeled nails, deshedded and dematted dogs coats , using gentle approach for anxious pets.
- Washed, dried, and brushed animals to maintain good grooming standards.
- Supported animal wellbeing by caring for both physical and mental health needs throughout the groom.
- Monitored animals for behavioral problems and signs of health issues.
Kennel Technician
405 Vetrinary Animal Hospital
07.2023 - 05.2024
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
Florist
Piedmont Flowers and Dry Cleaning
Piedmont, OK
08.2022 - 07.2023
- Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Maintained thorough knowledge of needs, characteristics, and varieties of flowers and greenery used in shop to inform arrangement decisions and provide information to customers.
- Worked with customers to determine type of arrangement desired, occasion, and date, time and location for each arrangement needed.
- Utilized floral design techniques to craft unique floral arrangements.
Receptionist
YMCA
Oklahoma City, Oklahoma
06.2022 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Kept reception area clean and neat to give visitors positive first impression.
- Signed visitors up for classes, memberships, and sports.
- Collected cash and card payments, processed transactions and updated relevant records.
- Cleaned facility routinely to give visitors the best experience.
Education
High School Diploma -
Piedmont High School
Piedmont, OKSkills
- Heavy lifting
- Grooming and bathing
- Safety control
- Group management
- Sanitation procedures
- Customer service and communication skills
- Client relationship building
- Basic first aid
- Multitasking
- Safety measures
- Onboarding and mentoring
- Customer onboarding
Timeline
Dog Bather
Diamond Dog Grooming Training And Boarding
05.2024 - 09.2025
Kennel Technician
405 Vetrinary Animal Hospital
07.2023 - 05.2024
Florist
Piedmont Flowers and Dry Cleaning
08.2022 - 07.2023
Receptionist
YMCA
06.2022 - 08.2022
High School Diploma -
Piedmont High School