Sydni Reid
Lithonia,GA
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Warehouse Worker
TARGET DISTRIBUTING Center
08.2024 - Current
- Take boxes off the conveyor belt
- Place boxes in cage carts to make the correct store number or storage type
- Place boxes on a pallet and print the labels
- Change out the printer paper when needed
- Loaded, unloaded, and moved material to and from storage and production areas.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Assembled pallets and crates for secure transportation of materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Strapped items down over protective padding to secure throughout transportation.
Assistant Manager
Rainbow Shops
04.2019 - 10.2021
- Check in shipment
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Rainbow Shops
12.2017 - 04.2019
- Assist shoppers with different things on the floor
- Get shirts or dresses off the wall and help with visuals
- Clean up the store at the end of the night by fixing the clothes on the racks
- Operate cash register with any form of payments the customers have
- Do the shipment that comes in Monday through Friday
- Sensor and hang clothes on hangers then put them out on the floor
Childcare Specialist
Sydni's Babysitting
08.2011 - 01.2017
- Performed light housekeeping duties
- Developed age-appropriate activities that promoted cognitive, social, and emotional growth in children.
- Developed age-appropriate activities and crafts to engage children.
- Provided safe environment for children to discuss disagreements between siblings
- Enhanced children''s emotional well-being by providing a nurturing and supportive environment.
- Provided guidance during creative playtime activities, fostering imaginative thinking skills among the children in my care group.
Cashier
Taco Bell
03.2016 - 08.2016
- Process and fill customer food orders, and prepare specialty dishes quickly and accurately
- Operate cash register and credit card machine to process customer payments
- Answer customer questions about food ingredients, freshness, and availability
- Clean and straighten counters and tables at end of shift
- Uphold safety and sanitation standards
- Assist with cashier and cleaning operations
Education
Associate's degree - Criminal Justice
Atlanta Metropolitan State College
Atlanta, GA03.2025
Diploma -
Georgia Piedmont Technical College
Clarkston, GA06.2022
Diploma -
Heritage High School
Conyers, GA05.2015
Skills
- Support-driven expertise
- Nurturing and caring for infants and toddlers
- Sales floor organization
- Student engagement strategies
- Retail store management
- Customer engagement
- Sales management
- Freight handling
- Customer payment processing
- Efficient packaging solutions
- Clear written communication
- RF scanner operation skills
- Strong ability to manage tasks
- Inventory management
- Safe material handling
Timeline
Warehouse Worker
TARGET DISTRIBUTING Center
08.2024 - Current
Assistant Manager
Rainbow Shops
04.2019 - 10.2021
Sales Associate
Rainbow Shops
12.2017 - 04.2019
Cashier
Taco Bell
03.2016 - 08.2016
Childcare Specialist
Sydni's Babysitting
08.2011 - 01.2017
Diploma -
Georgia Piedmont Technical College
Diploma -
Heritage High School
Associate's degree - Criminal Justice
Atlanta Metropolitan State College
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