Summary
Overview
Work History
Education
Skills
Timeline
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Sydni Ryle

Roanoke,TX

Summary

Capable and passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fine dining establishments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level work form home position. Ready to help team achieve company goals. Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

7
7
years of professional experience

Work History

Bsrtender

Vfw Post 5074
08.2023 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.

Server/Bartender

COPELANDS OF NEW ORLEANS
09.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

cocktail waitress/hostess, Server/Waiter

Saltgrass Steak House-Landry's Inc
05.2019 - 09.2021
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Assisted with bartending duties during high-volume shifts.
  • Greeted new customers, discussed specials, and took drink orders.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.

Hostess

Saltgrass Steak House-Landry's Inc
03.2017 - 03.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Education

High school diploma -

Grapevine High School
Grapevine, TX
06.2015

Skills

  • Customer service
  • Barbering
  • Communication skills
  • Engaging Customers
  • Flair Bartending
  • Handling Difficult Customers
  • Prepare Cocktails
  • Health Code Requirements
  • Professional Service Standards
  • Product Recommendations
  • Special Events
  • Cocktail Service
  • Good Conversationalist
  • Daily Reports
  • Safety Requirements
  • Hospitality and Guest Service
  • Liquor Law Compliance
  • High-Volume Environments
  • Banquet Events
  • Wine Knowledge
  • Attentive Service
  • VIP Experiences

Timeline

Bsrtender

Vfw Post 5074
08.2023 - Current

Server/Bartender

COPELANDS OF NEW ORLEANS
09.2021 - Current

cocktail waitress/hostess, Server/Waiter

Saltgrass Steak House-Landry's Inc
05.2019 - 09.2021

Hostess

Saltgrass Steak House-Landry's Inc
03.2017 - 03.2018

High school diploma -

Grapevine High School

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Sydni Ryle