Summary
Overview
Work History
Education
Skills
Timeline
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Sydnie Drake

Ormond Beach,FL

Summary

Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. while learning new skills along the way.

Overview

5
5
years of professional experience

Work History

Shipt Shopper

Shipt
11.2021 - Current
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Tracked substitutions and informed customers of changes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Increased repeat business by providing exceptional customer service and addressing any concerns promptly.
  • Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
  • Utilized smartphone technology effectively to manage orders, communicate with customers, and navigate delivery routes efficiently.
  • Managed timely and effective replacement of damaged or missing products.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Improved communication with customers through consistent updates regarding their order status.
  • Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
  • Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.

Housekeeper

Clean Queens
03.2019 - Current
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Sorted, laundered and put away various laundry items.
  • Polished fixtures to achieve professional shine and appearance.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Adhered to professional house cleaning checklist.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Changed bed linens and collected soiled linens for cleaning.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Strengthened communication skills through regular interactions with others.

Education

GED -

Seabreeze High School
Daytona Beach, FL
01.2024

Skills

  • Efficient multitasking
  • Strong Organization
  • Reading Comprehension
  • Professional Appearance
  • Tech-savviness
  • Reliability and punctuality
  • Online Order Processing
  • Verifying Order Accuracy
  • Customer Service
  • Online ordering familiarity
  • Customer Relations
  • Effective Communication
  • Housekeeping
  • Deep Cleaning Protocols
  • Rug and Carpet Cleaning
  • Bathroom cleaning
  • Floor Vacuuming
  • Sorting and washing laundry
  • Safe Chemical Handling
  • Window Blind Dusting
  • Carpet cleaning
  • COVID-19 Safety Procedures
  • Residential Cleaning
  • Pet care assistance
  • Dusting furniture

Timeline

Shipt Shopper

Shipt
11.2021 - Current

Housekeeper

Clean Queens
03.2019 - Current

GED -

Seabreeze High School

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Sydnie Drake