Summary
Overview
Work History
Education
Skills
Timeline
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Sydnie Rob

Richmond,VA

Summary

With a proven track record at HCA, I excel in project management and employee relations, enhancing onboarding processes and HR policies. I have a background in managing complex projects across various industries. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

12
12
years of professional experience

Work History

Onboarding Coordinator

HCA
06.2021 - Current
  • Conducted regular meetings with department heads to discuss progress of newly onboarded employees and identify areas for improvement.
  • Ensured a positive onboarding experience by addressing any concerns or issues promptly and effectively.
  • Maintained accurate records of all onboarding activities, ensuring compliance with company policies and legal requirements.
  • Established strong relationships with hiring managers to ensure seamless transitions for new employees from recruitment to onboarding stages.
  • Oversaw updates to internal documentation related to the onboarding process, keeping information current and accessible for all staff members.
  • Manage daily onboarding reports to make sure candidates are being moved through the onboarding process in a timely manner
  • Guide candidates through the submission of all required forms.
  • Reviewed background check results for HCA policy adherence.
  • Coordinate employee health assessments and drug tests.
  • Oversee alterations to start dates.
  • Handle numerous cases weekly to facilitate candidate tracking via CMS tool.
  • Responded to candidate inquiries daily via phone and email.
  • Provide administrative support to local HR teams and hiring managers


Project Manager - Part Time

Demifugue Mastering
01.2018 - 06.2023
  • Oversee daily operations for Mastering Engineer, Michelle Mancini.
  • Managed all client interactions and project coordination.
  • Ensured all required information and files were collected for every projectt.
  • Compiled essential documents for all projects.
  • Oversaw file collection and organization.
  • Managed engineer's calender, in charge of scheduling all major label and independent album projects
  • Managed accounts payable/receivable and billing processes.
  • Created and sent invoices while maintaining accurate bookkeeping.
  • Oversaw financial transactions to ensure timely payments.
  • Secured POs from major record labels.
  • Managed email correspondence for all business questions.
  • Served as the point of contact for incoming business inquiries.
  • Facilitated all Grammy committee needs by acting as a key contact between recording academy and Michelle.

HR Coordinator

HCA
01.2018 - 06.2021
  • Facilitated support for senior HR team members and staff.
  • Handled calls related to Human Resources concerns.
  • Served as intermediary between payroll and employees.
  • Oversaw the management of charity applications for Local Hope Fund.Assisted with the collation of all necessary documentation for applicants prior to submission. Developed and submitted cases to corporate offices for evaluation.
  • Addressed policy-related concerns of directors.
  • Assisted with payroll calculations to ensure correct employee compensation.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Maintained accurate employee records in HRIS systems, enabling efficient data retrieval for reporting purposes.
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Served as liaison between employees and management during organizational change.
  • Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
  • Conducted exit interviews to gather valuable insights into areas for improvement within the organization.
  • Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
  • Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
  • Executed data entry tasks to support HR initiatives.
  • Handled employee inquiries and complaints regarding policy and benefits issues.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Distributed employee engagement surveys to identify areas of improvement.

Administrative Assistant

HealthTrust (HCA)
01.2017 - 01.2018
  • Provided administrative support to C-Suite, senior leadership teams, and HR department leads
  • Coordinated preparation of meeting spaces.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Coordinated C-Suite meetings in conference rooms.
  • Organized and ordered lunches for business meetings.
  • Ensured thorough preparation of meeting spaces.
  • Managed plumbing and electric concerns promptly.
  • Arranged conference calls involving senior management.
  • Implemented a recycling and composting program at warehouse. Got enough traction that corporate tried implanting it across enterprise
  • Developed slide decks for executive teams.
  • Created new hire folders and oversee new hire paperwork for HR processes
  • Submit expense reports for C-suite
  • Schedule weekly food trucks
  • Collaborated with IT director to enhance daily office operations.
  • Was at the front desk of office, provided a warm reception to everyone entering.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Member of the Employee Advisory Group

Waitress

Coastal Flatts
01.2015 - 01.2017
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Project Manager

The Mastering Palace
01.2014 - 01.2015
  • Project manager for all engineers at The Mastering Palace
  • Liaison between engineers and clients for all projects
  • Serving as the voice and face of business
  • Oversaw collection of audio files for album from major record labels before final album was released; collaborated with engineers to collect the final mix files
  • Built Key client relations for global industry leaders including RCA, Epic, Columbia, Atlantic, Def Jam, Island, Interscope, Capital, Sony UK, Universal UK, and Universal Japan
  • Oversaw calendars and scheduling for Dave Kutch, Tatsuyra Soto, Mark Santangelo, and Michelle Mancini
  • Managed AP/AR, billing, invoicing, including collection of POs from major record labels and creation of invoices using QuickBooks
  • Served as first face of the company, answered incoming communications, prioritized messages, an

Assistant Manager

Jungle City Studios
09.2012 - 12.2013
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Provided administrative assistance and support for the studio manager, communicating with label executives and clients
  • Utilized QuickBooks to manage bookeeping
  • Creation of POs and invoices for clients/recording sessions and organized work orders for reach recording session within case system
  • Ensured credit card purchases were reconciled with receipts; developed detailed and complex excel spreadsheets that organized client billing
  • Managed and ordered office inventory and assisted with keeping the studio clear of debris; organzied files for recording sessions and assisted in preparation of studio sessions
  • Managed session scheduling to optimize studio use.
  • Set up lounges and conference rooms before each session.
  • Cultivated robust connections with engineering and artistic teams.

Management Intern

Jungle City Studios
06.2012 - 09.2012
  • Took initiative on various projects requiring minimal supervision which led towards a higher level of trust from the management.
  • Developed relationships with wide range of employees, customers and vendors.
  • Prepared Excel spreadsheets with data used to create visuals such as graphs.
  • Mastered various technology systems for task assistance.
  • Collaborated with industry professionals to learn internal business processes and best practices.
  • Worked alongside studio manager to understand recording studio operations.
  • Assisted with all assignments and tracked studio finances
  • Verified schedule details by liaising with clients and internal departments.
  • Assisted in day-to-day responsibilities of the studio.

Education

Bachelor of Science - Business

FullSail University
Winter Park
12-2011

Skills

  • Analytical and critical thinking
  • Case management
  • Project management
  • Employee relations
  • Policy enforcement
  • Works well in fast pace enviornments
  • Team collaboration
  • Relationship building
  • Strategic planning
  • Schedule management
  • Customer relations
  • Client relations
  • Advanced problem solving
  • Document management

Timeline

Onboarding Coordinator

HCA
06.2021 - Current

Project Manager - Part Time

Demifugue Mastering
01.2018 - 06.2023

HR Coordinator

HCA
01.2018 - 06.2021

Administrative Assistant

HealthTrust (HCA)
01.2017 - 01.2018

Waitress

Coastal Flatts
01.2015 - 01.2017

Project Manager

The Mastering Palace
01.2014 - 01.2015

Assistant Manager

Jungle City Studios
09.2012 - 12.2013

Management Intern

Jungle City Studios
06.2012 - 09.2012

Bachelor of Science - Business

FullSail University
Sydnie Rob