Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydnii Robinson

Richmond,VA

Summary

Motivated Fraud Analyst with expertise in investigating suspicious activity for bank organizations. Promoting exemplary skills in project management, analytics, and fraud pattern detection.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Fraud Analyst

Capital One
06.2022 - Current
  • Review reports and individual transactions that appear suspicious to uncover possible fraudulent activity.
  • Perform risk assessments to determine the level of fraud risk and prioritize investigations.
  • Evaluate customer data to identify and prevent fraudulent activities.
  • Analyze large amounts of data to find patterns of fraud and anomalies.
  • Develop and implement procedures to detect and prevent fraud.
  • Work with third-party vendors to access and analyze data and systems.
  • Working knowledge of BSA, AML, OFAC sanctions, Reg CC, and bank compliance

Auto Re-write Loan Processor

Truist Bank
08.2021 - 06.2022
  • Ensure all contract and applicant information is accurately verified and entered into processing systems
  • Meet or exceed company Loan Processor productivity and quality benchmarks
  • Escalate any potential problems that may result in fraud or losses to management
  • Assist management and other areas of the office to complete tasks accurately and efficiently.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.

Foreclosure Specialist

Truist Bank
06.2020 - 06.2022
  • Analyze various forms of loan and client documentation for completeness, aging and financial purposes
  • Evaluated and examined files with management prior to foreclose sale date to formulate bidding instructions.
  • Manage assigned loan population for strict adherence to applicable timeline requirements
  • Complete loan research and notations of the servicing file in systems
  • Track, resolve, and ensure appropriate handling of client complaints by properly logging them in the appropriate system
  • Notating a detailed explanation of the issue and resolution, and correctly routing for reporting purposes.

Fraud Risk Specialist 4

Wellsfargo Bank
04.2017 - 06.2020
  • Escalate potential AML risks with recommendations for mitigation and fraud detection
  • Trained to research, review, and analyze complex transactions according to compliance and federal regulation guidelines
  • Identify opportunities for improving our services and processes
  • Subject matter expert regarding customer complaints data and trending online fraud activity
  • Responsible for investigative research, root cause analysis and consulting leadership regarding highly complex financial crimes transactions for online banking and Visa debit cards
  • Utilize multiple systems for information and researching data
  • Ability to coordinate multiple call types
  • Document research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO) and Suspected Financial Abuse
  • Identify potential fraud accounts and take appropriate action to prevent loss
  • Consistently compliance trained
  • Provide consistent high-level customer service while preventing losses utilizing customer service experience training.

Teller

Bank of America
08.2014 - 04.2017
  • Balance currency, coin, and checks in cash drawers at end of shifts
  • Calculate daily transactions using computers, calculators, or adding machines
  • Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents
  • Escalate potential AML risks with recommendations for mitigation
  • Provide consistent high-level customer service while preventing losses utilizing customer service experience training
  • Document research findings and actions on cases for possible referrals for Suspicious Activity, Identity Theft Operations (ITO) and Suspected Financial Abuse.

Education

Bachelor of Arts - Africana Studies

University of North Carolina At Charlotte
Charlotte, NC
05.2011

Skills

  • Bank Secrecy Act
  • Fraud Prevention and Detection
  • Verbal and Written Communication
  • Loss Mitigation
  • Fraud Investigations
  • Case Management
  • Risk Level Determination
  • Team Meetings

Certification

  • ACAMS Training - 2022-current
  • Agile Scrum Master Training - 2023
  • AML, KYC, and Compliance Certificate of Completion, Udemy - July 2022

Timeline

Fraud Analyst

Capital One
06.2022 - Current

Auto Re-write Loan Processor

Truist Bank
08.2021 - 06.2022

Foreclosure Specialist

Truist Bank
06.2020 - 06.2022

Fraud Risk Specialist 4

Wellsfargo Bank
04.2017 - 06.2020

Teller

Bank of America
08.2014 - 04.2017

Bachelor of Arts - Africana Studies

University of North Carolina At Charlotte

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