Sydney Lowery
Covington,LA
Summary
Accomplished Senior Pharmacy Technician with over 6 years of experience at Layton Family Pharmacy, showcasing expertise in drug safety and inventory management alongside exceptional verbal communication skills. Achieved state and national certifications, significantly enhancing pharmacy operations. Excelled in patient confidentiality, team collaboration, and resolving customer issues, demonstrating a commitment to excellence and efficiency in pharmaceutical care.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Layton Family Pharmacy
Covington, LA
10.2018 - Current
- Served as the sole senior technician for a span of four years.
- Achieved recognized certifications at the state and national levels ensuring compliance.
- Gained extensive experience working alongside Pioneer over a span of 6 years.
- Answered telephones to respond to questions or requests.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Prepared and processed medical insurance claim forms and records.
- Established or maintained medications and other patient profiles.
- Conducted medication therapy management sessions under the guidance of a pharmacist.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
- Operated cash registers to accept payments from customers.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Entered prescription information into computer databases.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
Assistant Manager
Salad station
Covington, LA
02.2018 - 09.2018
- Provides moments of enjoyment but lacks long-term appeal.
- Executed store orders, managed inventory and handled manager's tasks during absence.
- Implemented quality control measures to uphold company standards.
- Communicated regularly with customers to gain insights into their needs.
- Developed a system for tracking inventory and ordering supplies as needed.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Retail Associate/Hostess
Cracker Barrel
Hammond, LA
03.2017 - 08.2018
- Completed two-week notice period before relocating to a new town.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Rang up retail purchases and processed payment cards, returning appropriate cash and coin to customers.
- Greeted and assisted customers with product selection, offering personalized shopping advice.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Bagged or packaged purchases and wrapped gifts.
- Handled returns and exchanges according to company policy.
Education
High School Diploma -
Hammond High Magnet School
Hammond, LA01.2016
Skills
- Insurance reconciliation
- Billing support
- Resolving customer issues
- Drug safety
- Supporting pharmacy operations
- Confidentiality and HIPAA
- Proper labeling
- Medication dispensing
- Drug inventory management
- Processing payments
- Pharmaceutical calculations
- Answering customer questions
- Prescription filling
- Team collaboration
- Troubleshooting malfunctioning equipment
- Ordering and stocking medications
- Patient confidentiality
- Verbal communication
- Drug monitoring
- Typing speed and precision
- Good Telephone Etiquette
Timeline
Pharmacy Technician
Layton Family Pharmacy
10.2018 - Current
Assistant Manager
Salad station
02.2018 - 09.2018
Retail Associate/Hostess
Cracker Barrel
03.2017 - 08.2018
High School Diploma -
Hammond High Magnet School
Similar Profiles
ABBY ZACHABBY ZACH
Patient Coordinator at Layton Family DentalPatient Coordinator at Layton Family Dental
Iffah HannaniIffah Hannani
Management Trainee at Health Lane Family Pharmacy Sdn Bhd (Retail Pharmacy)Management Trainee at Health Lane Family Pharmacy Sdn Bhd (Retail Pharmacy)
Katherine RamirezKatherine Ramirez
BIPED at Jacob LaytonBIPED at Jacob Layton