Dedicated Patient Advocate Multi-State Registered Nursing Licensure Compassionate and reliable professional presence 10+ years of diligent nursing with experience in Case Management, Peritoneal Dialysis, Intensive Care Unit, Medical Surgical Unit Work to maintain client satisfaction by continually improving knowledge and performance Effective counseling in health maintenance and disease management Coordinate effective communication between Primary Care Physicians, Health Care Providers, and team members Ability to create and develop an exceptional plan of care based on member assessment Participate in Interdisciplinary Team Care Management Experience in connecting with patients with community-based services and organizations Maintain pertinent clinical information with computerized record management systems Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.