SYED ABDUL RAHEEM
Chicago,IL
Summary
Detail-oriented relay operator with a track record of effective communication and teamwork. Skilled in managing customer inquiries and order processing, committed to delivering exceptional service and contributing to organizational success.
Dedicated relay operator with proven skills in problem-solving and effective communication. Expertise in order processing and customer satisfaction, ready to enhance service delivery and streamline operations.
Overview
2
2
years of professional experience
Work History
Relay Operator
Amazon
03.2019 - 08.2021
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Managed order processing, ensuring timely fulfillment and customer satisfaction.
- Utilized CRM systems to track customer interactions and maintain detailed records.
- Collaborated with team members to streamline communication and improve service delivery.
- Operated relay systems to ensure seamless communication between departments.
Education
Master of Science - INFORMATIONS TECHNOLOGY AND MANAGEMENT
Campbellsville University
Campbellsville, KY05-2023
Bachelor - Civil Engineering
DECCAN COLLAGE OF ENGINEERING AND TECHNOLOGY
HYDERABAD , INDIA.08-2019
Skills
- Quick decision making
- Typing speed
- Strong memory
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Decision-making
Timeline
Relay Operator
Amazon
03.2019 - 08.2021
Master of Science - INFORMATIONS TECHNOLOGY AND MANAGEMENT
Campbellsville University
Bachelor - Civil Engineering
DECCAN COLLAGE OF ENGINEERING AND TECHNOLOGY