Experienced Practice Manager successful at handling payroll administration and patient relations for 16 Years physician practice. Promotes business development and community profile by developing positive rapport with patients and handling marketing activities. Successful forging partnerships with hospitals and specialty practices to extend patient care reach. Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in Nevada. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Practice Manger
Center For Colon And Digestive Diseases
11.2007 - 03.2021
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ordered all office supplies and kept check on inventory levels.
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Developed close working relationships with front office and back office staff.
Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Developed policies and procedures for effective practice management.
Oversaw accounting, budgeting, and financial reporting.
Supervised team of 12 office personnel.
Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Improved practice revenue through effective financial management and strategic cost reductions.
Trained interns and newly hired team members on office procedures and computer system.
Established policies regarding patient privacy rights; safeguarding all confidential information.
Coordinated with insurance providers to streamline the billing process and minimize any delays in reimbursement.
Negotiated contracts with vendors, securing favorable terms for the practice while maintaining quality service levels.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Successfully negotiated client contract renewals to create increased revenue.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Consulted with healthcare professionals on business decisions.
Created and implemented organizational policies and procedures.
Self Employed
Self
07.1991 - 03.2007
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Organized and detail-oriented with a strong work ethic.
Learned and adapted quickly to new technology and software applications.
Education
Diploma in Software Development - Software Development
Al- Ameen College
Bangalore India
08.2001
Bachelor of Science - Chemistry, Botany & Zoology
Bangalore University
Vijaya College,
04.1987
Skills
Practice Management
Workflow Management
Electronic Health Records
Payroll Administration
New Hire
Human Resources
Medical personnel recruitment
Employee Work Scheduling
Employee Recruitment and Hiring
Clinical
Financial Reporting Coordination
Data Analysis
HIPAA Guidelines
Facility Inspections
Electronic Medical Record Software
Human Resources Management
Medicare Compliance
Marketing
Bookkeeping
Timeline
Practice Manger
Center For Colon And Digestive Diseases
11.2007 - 03.2021
Self Employed
Self
07.1991 - 03.2007
Diploma in Software Development - Software Development
Al- Ameen College
Bachelor of Science - Chemistry, Botany & Zoology
Bangalore University
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