Passionate and outcome-driven sales professional with a remarkable 14-year track record of success. Demonstrated expertise in sales, consistently achieving exceptional results that have played a pivotal role in the success of multiple companies. My commitment to driving revenue growth has resulted in the successful generation of over $28.2 million in sales over the course of my extensive experience in Sales & Web development.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
President & CEO
Auto Musketeers
02.2021 - Current
:
Spearheaded the launch of the company website by efficiently managing an in-house team, ensuring a prompt and seamless rollout.
Collaborated with diverse teams to optimize website performance, conducting industry research to uphold functionality standards.
Pioneered the development of one of the automotive industry's few aftermarket websites, backed by thorough industry research.
Provided hands-on training to the development team, emphasizing data utilization for ensuring optimal website functionality.
Implemented multiple redesigns to enhance the speed and simplicity of the customer experience.
Analyzed customer behavior and executed necessary changes to improve user satisfaction.
8 Million Dollars in Total Sales in less than 16 months:
Founded a multimillion-dollar aftermarket automotive company with minimal initial investment.
Achieved over $1.1 million in revenue in the first year and surpassed $7 million in revenue in the second year.
Expanded the company team significantly, creating new positions while automating and optimizing workflow processes.
Developed and implemented various systems, including:
Order Management and Placement tools
Inventory Management systems
Various repricing and sales tools
Significantly boosted sales across all platforms through strategic initiatives and optimizations.
Director of Operations
Westar Distributions
11.2015 - 02.2021
Spearheaded and executed strategic sales initiatives, resulting in consistent year-over-year revenue growth.
Successfully expanded market reach and customer base, achieving a significant increase in sales since 2015.
Collaborated with vendors to negotiate favorable terms, enhancing profit margins and competitiveness.
Established and nurtured strong relationships with key vendors to secure advantageous pricing and terms.
Conducted ongoing vendor negotiations, ensuring favorable agreements that contributed to business growth.
Implemented vendor performance metrics to optimize supply chain efficiency and enhance product availability.
Market Penetration and Product Diversification:
Strategically identified and entered new markets, effectively diversifying product offerings and capturing untapped segments.
Collaborated with vendors to introduce innovative and in-demand products, aligning with market trends and customer preferences.
Customer-Focused Sales Strategies:
Developed and implemented customer-centric sales approaches to enhance overall satisfaction and loyalty.
Introduced flexible payment terms and financing options, attracting a broader customer base and driving increased sales.
Utilized data analytics and market research to identify trends, opportunities, and areas for sales optimization.
Informed pricing strategies, product positioning, and promotional activities through comprehensive data analysis.
Led and motivated sales teams, fostering a culture of excellence and achievement.
Conducted ongoing training programs to equip sales staff with the latest product knowledge and sales techniques.
Collaborated with marketing teams to align sales strategies with targeted promotional efforts, maximizing brand visibility.
Implemented joint marketing initiatives with vendors, enhancing co-branding opportunities and driving mutual growth.
Proactively identified and addressed operational inefficiencies, streamlining sales processes for increased productivity.
Implemented technology solutions to automate sales tasks, reducing manual workload and improving overall efficiency.
Received accolades for outstanding sales performance and contributions to business growth.
Recognized as a key driver in achieving and exceeding sales targets, both regionally and nationally.
President
T-Mobile
01.2011 - 10.2015
Assembled and led a high-performing sales team, emphasizing training and development to enhance product knowledge and sales skills.
Maintained a positive and collaborative work environment, contributing to the team's success and overall business growth
Worked closely with T-Mobile representatives to optimize inventory levels and product offerings.
Developed and maintained strong relationships with T-Mobile partners, ensuring access to the latest devices and promotions.
Effectively managed financial aspects of the business, including budgeting, expense control, and revenue forecasting.
Achieved profitability goals through strategic pricing, cost management, and revenue maximization.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
Sales Representative Assistant Manager
Verizon Wireless Corporation
06.2007 - 11.2010
Boosted sales performance by developing and implementing effective sales strategies.
Identified opportunities for process improvements, sharing insights with management to drive continuous growth and development within the sales team.
Consistently ranked as the top salesman at Verizon, achieving unparalleled success in driving sales.
Sold over 1000 lines to a diverse clientele, including individual customers and corporate entities.
Specialized in Business-to-Business (B2B) sales, securing contracts with companies for their communication needs
Leveraged a solution-oriented sales approach, aligning Verizon's products and services with the specific needs of each customer.
Adept at articulating complex technological solutions in a clear and accessible manner, ensuring client understanding and satisfaction..
Successfully retained and expanded customer accounts, demonstrating a commitment to long-term partnerships.
Kept abreast of the latest trends and advancements in the telecommunications industry, providing clients with informed recommendations.
Received recognition and awards for outstanding sales performance, demonstrating a consistent commitment to excellence. https://www.verizon.com/about/our-company/awards-recognition
Played a key role in the planning and execution of quarterly sales events, resulting in a significant increase in foot traffic and sales conversions.
Ensured high levels of customer retention by building strong relationships and providing exceptional support.
Conducted market research to identify potential leads and develop targeted outreach strategies for maximum effectiveness.
Trained new hires on company policies, product offerings, and best practices in sales techniques, ensuring their preparedness for the role.
Enhanced customer satisfaction with personalized service and prompt resolution of issues.
Assisted sales team with completing customer transactions and managing issues.
Analyzed customer feedback to identify areas for improvement in service delivery.
Conducted daily effective sales huddles with [Number]-person team to focus on behaviors that would convert to sales.
Trained new associates in successful sales and performance strategies.
Managed and developed sales team.
Liaised between customers and product development team to recommend product improvements.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Education
High School -
Paint Branch High School
Bachelor of Business Administration - Business Communications
UMBC
08.2012
Skills
Leadership Team Building
Organizational Leadership
Strategic Planning
Operational Excellence
Integrity and ethics
Employee Relations
Crisis Management
Project Management
Staff Training
Operations Management
Sales and Marketing
Budget Management
Contract Negotiation
Business Development
Process Improvement
Strategic Visioning
Operations Oversight
Vendor Sourcing and Negotiations
Revenue Generation
Financial Management
Contract Management
Event Planning
Staff Management
Technology literacy
Cost Control
Partnership Development
Financial Planning
Change Management
Brand Management
Capital and Resource Management
Media Relations
Financial Leadership
Business Administration
Profitability Optimization
Program Oversight
Program Management
Consulting
Environmental awareness
Policy Development
Talent Recruitment
Financial Administration
Product Development
Remote Team Management
Risk Mitigation
Regulatory Compliance
Campaign Strategy
Stakeholder Relations
Cost Reduction
Executive Performance Management
Education Advocacy
Revenue Growth
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Supervised team of [50] staff members.
Certification
COO-C - Chief Operations Officer - Certified
Certified Associate Webmaster
MCPD - Microsoft Certified Professional Developer
Timeline
President & CEO
Auto Musketeers
02.2021 - Current
Director of Operations
Westar Distributions
11.2015 - 02.2021
President
T-Mobile
01.2011 - 10.2015
Sales Representative Assistant Manager
Verizon Wireless Corporation
06.2007 - 11.2010
High School -
Paint Branch High School
Bachelor of Business Administration - Business Communications
UMBC
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