Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Work History
Sales Associate Intern
Islamabad Cars
07.2023 - 11.2023
Boosted customer satisfaction by providing exceptional service.
Increased sales revenues.
Assisted in maintaining a visually appealing store environment to attract and engage customers.
Contributed to the achievement of store sales targets by consistently meeting individual goals.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Responded to customer enquiries via telephone and email.
Listened to customer needs and desires to identify and recommend optimal products.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Real Estate Agent
Sarman Estates, Islamabad
04.2023 - 07.2023
Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Negotiated, facilitated, and managed real estate transactions.
Director of Recruitment
Care For Us With Nabil LTD
11.2021 - 03.2023
Managed and motivated employees to be productive and engaged in work to promote growth in nursing and care homes.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Cross-trained existing employees to maximize team agility and performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Developed strong relationships with hiring associates, ensuring clear communication and alignment on job requirements and candidate expectations.
Manager
ARK 5
08.2018 - 10.2021
Managing the medical injury claims of Addison & Khan solicitors
Remotely managing and handling medical staff and their concerns
Handling third party insurance claims via calling and emailing the clients.
Resolved medical claims by approving or denying documentation, calculating benefit due and initiating payment or composing denial letter.
Enhanced patient care by coordinating medical staff schedules and ensuring adequate coverage at all times.
Reduced errors in documentation by implementing a thorough auditing process for medical staff records.
Resolved third-party payer issues such as denied medical claims.
Education
Associate of Applied Science - Business Administration And Management