Summary
Overview
Work History
Education
Skills
Websites
Timeline
Certification
Personal Information
Hobbies and Interests
Personal Information
Hobbies and Interests
Generic

Syed Jilani

White House,United States

Summary

Dedicated and results-oriented Data Center Infrastructure Project Manager with 2 years of experience in leading successful projects within the technology sector. Proven track record of managing complex data center infrastructure projects from inception to completion. Possess strong leadership skills, technical expertise, and a commitment to delivering high-quality results. Seeking to leverage my skills and experience to drive efficiency and innovation in a dynamic organization.

Overview

5
5
years of professional experience
1
1
Certificate

Work History

Project Manager Infrastructure Operations

BNY Mellon
Nashville, Tennessee
04.2022 - Current
  • Responsible for end-to-end data center infrastructure projects, overseeing all phases from initiation to closure.
  • Excellent knowledge of data center leaf-to-spine architecture and main distribution zones.
  • Experienced in configuring Cisco UCS 5108 chassis, blades, rack mounts, and FIs.
  • Responsible for end-to-end deployment of GEN3 VxBlock POD setup with XIO or PowerMax as dedicated storage.
  • Responsible for end-to-end deployment of GEN4 VxBlock PODs with up to 18 Cisco 5108 chassis and 144 UCS B200 M5 blades and middle-of-row network design, allowing two 6-cabinet GEN4 PODs in a single row.
  • Experienced in refreshing IBM Z15 mainframe to Z16 mainframe and mapping out the inbound FICON cabling and deploying mainframe dedicated antennas and NTP servers.
  • Experienced in doing IBM FICON Gen7 director refresh with mapping out all of the inbound and outbound cabling.
  • Experienced in refreshing Oracle Exadata X7M to X9M and X10M and deploying RA23 ZDLRA with an end-of-row design consisting of console server and OBB management.
  • Led the planning, design, and execution of multiple data center projects including deploying IBM DS89K storage, and IBM T7770 virtual tape system, ensuring adherence to project timelines and budget constraints.
  • Experienced in doing data center consolidation and decommissioning of more than 6000 legacy assets including IBM AIX, Oracle Exadata X4/X6/X8, Cisco 6500 Catalyst Switches, HP C7000 Enclosures, and Cisco 5108 Chassis with B200 M4 blades.
  • Responsible for performing bi-annual data center audits of more than 12000 assets, maintaining and updating each asset in Nlyte DCIM.
  • Experienced in using Nlyte DCIM using GUI and backend BDM for bulk asset upload.
  • Responsible for creating deployment changes and weekly change reports using the ServiceNow tool.
  • Experienced in ordering overhead and in cabinet cabling and underfloor power per the project requirement.
  • Developed and maintained project documentation, including p2p, pull schedule, consolidated port maps, and cabling and power quotes.
  • Conducted regular project meetings and status updates to keep stakeholders informed of project progress, issues, and risks.
  • Updated and maintained raised floor plan and installation documentation including drawings, specifications, serial number, SAN, and network connections.
  • Coordinated with vendors and contractors to procure necessary equipment, materials, and services, negotiating contracts and service level agreements as needed.
  • Experienced is deploying Cisco leaf switches 93180 and 9336, OOB switches Cisco 9348, and creating port maps and p2p.
  • Responsible for deploying NetApp StorageGrid PODs with TOR leafs and management switches.
  • Oversaw the installation, configuration, and testing of data center hardware, software, and network infrastructure components, ensuring compliance with industry standards and best practices.
  • Excellent knowledge of data center critical infrastructure design and architecture and operating procedures.
  • Managed data center facilities, Production Control, application SLAs, Change, Problem, and Asset Management processes.
  • Provided weekly capacity management metrics and executive summaries in line with the established data center roadmaps.
  • Trained and developed team members in building functional and technical capabilities to optimize support to the operations.

Lead Infrastructure Operations Analyst

BNY Mellon
Nashville, Tennessee
02.2021 - 03.2022
  • Responsible for carrying out day-to-day BAU tasks such as troubleshooting, swapping, and performing maintenance on hardware including drives, CPUs, and motherboards.
  • Responsible for installing OS including RHEL and Windows on Dell, HP, and Cisco servers.
  • Performed regular maintenance on the servers to ensure issues were resolved quickly and never interfered with regular operations
  • Responsible for maintaining and supporting all facility servers and customers using the ServiceNow ticket system.
  • Escorted approved access requests for outside vendors and field technicians by providing access to the data center and followed up by using company policies for storing and/or shipping out RMAs.
  • Visually inspected hundreds of servers for hardware or connection errors and documented network info for server moves as well as troubleshooting efforts for vendor engagement.
  • Responsible for racking, stacking, and configuring HP, Dell, and Cisco severs, switches, and routers.
  • Deployed, maintained, and decommissioned a wide variety of technologies including HP ProLiant Gen 8 servers, EMC v2 SAN/NAS, cisco 9K switches, and F5 load balancers.
  • Responsible for troubleshooting server failures, configuring and deploying servers on a large scale, and monitoring the operations to ensure that proper performance levels are sustained.
  • Responsible for utilizing standard procedures to improve support, operations, and implementation response times, consistency, and security posture.
  • Successfully coordinated server and network migrations with collocation customers and led physical migrations during the scheduled maintenance/safe time windows.
  • Provided network and system administration support for requests made through ServiceNow while exhibiting exceptional customer service and securing SLAs.
  • Responsible for installing CAT6, single mode, and multimode fiber cables and making patch/overhead connections to servers, consoles, switches, firewalls, and storage arrays.
  • Responsible for troubleshooting various network-related issues and collaborating with internal teams and outside vendors to resolve complex problems.
  • Created training guides and how-to's for engineers to assist in troubleshooting and implemented procedures to reduce installation time of infrastructure and hardware.
  • Responsible for troubleshooting and identifying fiber optic issues between layer 2 and layer 3 devices using fluke tools and testing equipment.
  • Responsible for troubleshooting and maintaining TPC/IP LAN networks in Unix, Linux, and Windows environments.
  • Responsible for configuring Cisco UCS B200 M5, C240 M4, and M5 servers through UCSM, creating and associating service profiles, troubleshooting servers in maintenance mode, and replacing faulty hardware.

Data Center Engineer

BNY Mellon
Nashville, TN
02.2020 - 01.2021
  • Responsible for capacity planning, design, Install, and configuration of newly provisioned 1211 enclosures.
  • DELL R-Series HP, KVM, and DELL Rack Servers including all OS Image Installs of Windows Server, Red Hat Linux, and VMware Administering Windows Server 2008/2012 R2 Active Directory, DNS, DHCP, and building, new Windows physical/virtual servers as per the requirement of the project Installation of ESXi 4.1/5.5.1/5.5/6.0/6.5 Hosts, vCenter Server (vSphere), vCenter update manager and administering VMs across 4 Datacenters running 4000+ VIA' s.
  • Installation, Configuration, and Administration of VMware ESXi 5.0/ Virtual Center 5.0.
  • VCenter Servers as well as upgrading to ESXi 5.5/6.0/6.5 and Virtual Center 5.5/6.0/6.5.
  • Working in a corporate setting support up to 40,000 users and 50,000+ desktops/laptops/VDI Desktops in a Windows XP/7/8/10 and MAC OS environment including setup of client's rights and profiles either on the phone, or remote connection.
  • Experienced in using Microsoft Office and Outlook, and Google email accounts.
  • Rollout migration from Win 7 to Win10 including office migration from 2003 to 12010/2013/365.
  • QA/TEST all applications and legacy hardware as part of Windows XP to Windows 7 upgrade and Windows 7 to Windows 10 upgrade.
  • Upgrade all ESXi hosts utilizing VMware Update Manager baselines, Upgrade VMware tools and hardware version as part of an upgrade from 5.5/6.0 to 6.5.
  • Upgrade VCSA appliances and VMware vCenter running on Windows-based servers as part of a major refresh project.
  • Utilize telnet, ping, nslookup, traceroute, and netcat/nc to troubleshoot any firewall and network-related issues as part of day-to-day support.
  • Network configuration with VLAN trunking with Nexus Switches on all physical servers, RHEL, and Windows Servers.
  • Responsible for configuration of ILO, DRAG, UCS Manager, IL0M, IMM, OA, and initial configuration.
  • Created tickets for running cables from the system to the switches in a POD structure.
  • End-to-end deployment and configuration of new VBLOCKs/UCS chassis as part of new implementation projects.
  • Preserved Hardware server integrity and 99.99% 'uptime' to minimize any negative impact on clients' business.
  • Document work orders outlining steps taken and final resolution/outcome.
  • Responsibilities include hardware and network support, configuration, design, and implementation to maintain the connectivity within the data center.
  • Experienced in network troubleshooting for topology changes (Rapid-Spanning Tree Protocol RSTP), and master change (Virtual Router Redundancy Protocol VRRP) issues.
  • Responsible for troubleshooting framing error and CRC error issues on switches and changing duplex configurations on the switch interface if needed.
  • Responsible for troubleshooting SFP and NIC issues on HP systems.
  • Very effective in delivering on time, on budget, and on scope large-scale/high-risk projects.

Computer Systems Administrator

Digital Terrain
Farmington, MI
07.2019 - 01.2020
  • Worked with a team of Datacenter Support to maintain OS and Hardware.
  • Monitor and analyze systems and processes throughout the enterprise for security vulnerabilities.
  • Supporting Windows XP and Windows 7 laptops for users
  • Imaging, profiling, editing Active directory accounts, and adding or removing machines to the domain.
  • Communicating with team members.
  • Troubleshooting VPN and wan/LAN connectivity, setting up terminal services, and providing second and third-line desk-side support for 5000+ users.
  • Install RHEL/Windows Server directly on DELL servers using DRAC and Red Hat Satellite Server and customized ISO's.
  • Installed operated and maintained multiple platforms, 540 servers with 24/7 service, ensuring 100% uptime to promote company productivity and efficiency.
  • Deploy RHEL 5.x, 6.1/SUSE 10.3, 11.1 in a blade environment and configure any hardware requirements (Flex 10/VC-FC) based connections Rack and Stack CISCO UCS 5108 enclosures that included B200s as well as building out the entire UCS Manager, Fabric Extenders, 6120 6140 XP's Creating, and cloning Linux Virtual Machines, and templates using VMware ESXi 4.x/5.x/6.x and migrating servers between ESXi hosts.
  • Application Migration from physical to virtual/virtual to virtual platform.
  • Build, configure, and deploy VMs and Templates and clone Virtual Machines.

Education

Skills

  • MS Excel
  • Visio
  • Teamwork
  • Vendor Management
  • Server Hardware
  • IT Infrastructure
  • Asset Management
  • Hardware troubleshooting
  • Structured Cabling
  • Domain Name System (DNS)
  • LAN-WAN
  • Cisco Application Centric Infrastructure (ACI)
  • Leaf-Spine Architecture
  • Analytical Skills
  • Communication
  • Documentation
  • Capacity Planning
  • Network Design
  • Infrastructure Projects
  • Microsoft Office
  • AutoCAD
  • UCSM
  • Cisco Systems Products
  • System Administration
  • Service Now
  • Network configuration
  • Project Management
  • Data Center Infrastructure
  • Server Deployments
  • Network Upgrades
  • Budgeting and Cost Management
  • Risk Assessment and Mitigation
  • Communication and Presentation
  • Team Leadership

Websites

Timeline

Project Manager Infrastructure Operations

BNY Mellon
04.2022 - Current

Lead Infrastructure Operations Analyst

BNY Mellon
02.2021 - 03.2022

Data Center Engineer

BNY Mellon
02.2020 - 01.2021

Computer Systems Administrator

Digital Terrain
07.2019 - 01.2020

Certification

  • CompTIA A+
  • CompTIA Network+
  • Nlyte NAO
  • Nlyte NEO
  • CCNA

Personal Information

Title: Project Manager Infrastructure Operations

Hobbies and Interests

I make an effort to stay up to date on new technology and server developments by reading technology magazines each month. In my free time, I enjoy traveling and try to immerse myself in new cultures as much as possible.

Personal Information

Title: Project Manager Infrastructure Operations

Hobbies and Interests

I make an effort to stay up to date on new technology and server developments by reading technology magazines each month. In my free time, I enjoy traveling and try to immerse myself in new cultures as much as possible.

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Syed Jilani