Syed Mehdi
Fremont,USA
Overview
7
7
years of professional experience
1
1
Certification
Work History
ERP Specialist
ICC INC
St. Louis, MO
04.2024 - Current
- Manage end-to-end ERP implementation, customization, and optimization for business operations.
- Oversee system integrations, ensuring seamless data flow between Odoo and third-party applications.
- Conduct system audits, troubleshoot issues, and maintain data integrity.
- Collaborate with cross-functional teams to enhance ERP workflows and user experience.
- Provide training and technical support to end-users, ensuring smooth system adoption.
Software Development Intern
PGIP-Technology
West Lafayette, IN
01.2024 - 04.2024
- Completed intensive 12-week software development internship program with Purdue Global, focusing on full-stack development and cloud technologies.
- Participated in code reviews, design sprints, and daily standups, utilizing Agile/Scrum methodologies.
- Gained hands-on experience with microservices architecture, containerization with Docker, and serverless computing.
IT Consultant
TransCrypts
Fremont, CA
12.2022 - 01.2024
- Provided Tier 1 troubleshooting, administration, and technical support.
- Developed problem-solving skills tailored to client needs.
- Delivered training to end-users on system functionality and processes.
- Implemented technical solutions, including MDM (Mobile Device Management).
ERP SYSTEMS SPECIALIST
Kittyhawk
Palo Alto, CA
09.2022 - 12.2022
- Managed Odoo ERP/Pico MES architecture, development, and maintenance.
- Monitored and improved system functionality and processes.
- Ensured data integrity, performed system audits, and reported KPIs.
Business Systems Analyst
Odoo
San Francisco, CA
02.2022 - 09.2022
- Led full-cycle implementation of Odoo SaaS solutions for businesses.
- Collaborated with executives, managers, and end-users to optimize ERP usage.
- Applied Agile Project Management to enhance solution delivery and efficiency.
- Conducted UAT and translated business requirements into technical specifications.
ERP Consultant
SEM Manufacturing
Fremont, CA
12.2019 - 12.2021
- Optimized existing processes using automation techniques where possible while ensuring compliance with applicable regulations.
- Facilitated training sessions with end-users on the use of the newly implemented ERP system.
- Worked closely with internal teams across different departments to ensure smooth operation of the entire organization's IT infrastructure.
IT Analyst II
BACS Consulting Group
Mountain View, CA
12.2018 - 11.2019
- Worked with cloud platforms including AWS, Azure, O365, and VMware.
- Developed and managed Active Directory (AD) structures and group policies.
- Resolved technical issues and provided escalation support.
IT Assistant
Medical instrument development
San Leandro, CA
03.2018 - 12.2018
- Created and maintained helpdesk resources and responded to IT support tickets.
- Managed new user setups, PC inventory, and software configurations.
- Administered G Suite email and cloud environments, along with ERP systems.
Education
Doctor of Business Administration - Business Administration
Edgewood College
Madison, WI05-2027
MBA - Information Systems Management
Purdue University
West Lafayette, IN04-2025
Bachelor's degree - Information Technology
Purdue University
West Lafayette, IN04.2024
Skills
- Odoo
- Supply chain optimization
- Infrastructure planning
- IT project management
- Python
- SQL
- PHP
- Scrum
- SAP S/4HANA
- Jira
- ERP implementation
- Data analysis
- Business process improvement
- Cross-functional collaboration
- Problem solving
- Data migration
- Systems integration
Certification
- ITIL V4 Foundation
- CompTIA A+
- CompTIA Network+
- W3Schools, PHP Developer
- Google Data Analytics
- Google Business Intelligence
- Google Project Management
- Scrum Master Certified
- SAFe 5 Agilist
Timeline
ERP Specialist
ICC INC
04.2024 - Current
Software Development Intern
PGIP-Technology
01.2024 - 04.2024
IT Consultant
TransCrypts
12.2022 - 01.2024
ERP SYSTEMS SPECIALIST
Kittyhawk
09.2022 - 12.2022
Business Systems Analyst
Odoo
02.2022 - 09.2022
ERP Consultant
SEM Manufacturing
12.2019 - 12.2021
IT Analyst II
BACS Consulting Group
12.2018 - 11.2019
IT Assistant
Medical instrument development
03.2018 - 12.2018
Doctor of Business Administration - Business Administration
Edgewood College
MBA - Information Systems Management
Purdue University
Bachelor's degree - Information Technology
Purdue University