Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Timeline
Generic

Syed M Jagirdar

Chicago,IL

Summary

  • Total 12 years experienced of which 10 years is in SAP Finance & Financial Supply Chain Management with Implementation and Production Support experience.
  • Certified in SAP Financials module.
  • Good knowledge and experience with SAP Notes & OSS, Transport Requests, LSMW, AL11, IDOC interfaces.
  • Expertise in complicated areas of FSCM like Dispute Management, Credit Management, Collections Management and well versed in Payments processing in SAP.
  • FICO Subject Matter Expert with Rich work experience in Manufacturing process, Service Delivery and Consulting for clients mainly from United States.

Overview

13
13
years of professional experience

Work History

SAP FICO Consultant

Infosys India Private Ltd
Chicago, USA
06.2023 - Current
  • Worked on issues related to APP DMEE, Dispute management, VIM, and custom reports.
  • Worked closely with cross-functional teams such as IT Infrastructure team and ABAP developers in order to resolve issues quickly and efficiently.
  • Actively participated in meetings with stakeholders at all levels throughout the organization.
  • Designed, customized, configured and tested FI/CO modules.
  • Worked on custom COPA reports to enable the fields, display values.
  • Developed and implemented business process designs in the areas of FI and CO, using best practices.
  • Troubleshot issues related to upgrades, patches or interfaces involving SAP FICO modules.

SAP FICO Consultant

Infosys India Private Ltd
Bangalore, India
12.2022 - 06.2023
  • Worked on issues related to SAP EBS and APP-related issues.
  • Analyzed and identified customer requirements for configuration of SAP FICO modules.

SENIOR TECHNICAL SERVICES SPECIALIST (SAP)

IBM India Private Ltd
Bangalore, India
08.2021 - 12.2022
  • Worked extensively in SAP Cash Management process (EBS).
  • Worked and resolved issues related to Lockbox processing.
  • Worked with banks, third-party applications, and various teams to resolve issues related to daily cash management.
  • Monitored all the AP/AR jobs and resolved issues/tickets related to job failures on priority.
  • Extended technical and functional help to team members wherever possible, and knowledge sharing.
  • Resolved issues related to Automatic clearing - both standard and custom.
  • Provided technical support and maintenance services to customers on all products.
  • Assisted with troubleshooting hardware, software, network and system issues.
  • Resolved customer service inquiries in a timely manner.

Associate Team Lead (SAP)

Tech Mahindra Limited
Bangalore, India
02.2018 - 08.2021
  • Worked on resolving issues related to Cash Application in the SAP Financials Module, which facilitated faster payments and reconciliation of the open account receivable invoices of the company.
  • Worked on support tickets, providing resolutions to break-free issues related to accounts receivable, credit management, and dispute management.
  • Dispute Management: Worked on various issues related to the management of complaints (disputes in SAP) from customers regarding incorrect invoices and credits.
  • Worked on issues related to credit management, which helped the company in the risk mitigation process.
  • Gathering, analyzing requirements, and translating them into detailed SAP FICO/FSCM functional specifications.
  • Provided support to team members in resolving complex customer issues.
  • Organized and conducted regular team meetings to review performance, set objectives and discuss strategies for improvement.
  • Developed strategies to improve efficiency of the team's processes.

Associate Consultant (SAP)

Capgemini Technology Services Private Ltd.
Bangalore, India
12.2014 - 02.2018
  • Worked on Creation of Substitution Rules and Validation.
  • Configured End-to-end Cash Application.
  • Worked on implementation of external tax engine (Taxware).
  • Recording of business processes and procedures (BPPs).
  • Communicate with the ABAP team for customization or issue resolution.
  • Assisted with client onboarding and project kick-off meetings.
  • Developed detailed plans for implementation of new systems and processes.
  • Conducted research to identify opportunities for process improvement.

Senior Financial Practitioner

IBM India Private Limited
Bangalore, India
03.2014 - 09.2014
  • Investigate payment issues while following Accounts Payables policies and procedures.
  • Provide payment status to vendors through emails and calls.
  • Expedite payment requests from the vendors.
  • Provided direct clinical services to patients using evidence-based practice and psychotherapy techniques.
  • Developed treatment plans in collaboration with clients to assist them in achieving their goals.
  • Conducted assessments, including screening for mental health disorders, risk assessment and diagnosis.

Financial Associate

Hewlett Packard
Bangalore, India
09.2011 - 09.2013
  • Worked as an AP processor and was responsible for processing invoices, which helped in timely vendor payments.
  • Responded to the queries from the vendors and resolving them.
  • Reviewed financial statements and reports to ensure accuracy and compliance with applicable laws and regulations.
  • Analyzed budgets, expenses, accounts receivable and payable, and other financial records to identify discrepancies or misstatements.
  • Developed strategies for managing investments and minimizing risk exposure.

Education

Master’s - business administration (Executive), General Management

Symbiosis Institute of Business Management
Bengaluru, India
02.2019

Bachelor’s - business management, International Business

P.E.S College of Business Management
Bengaluru, India
05.2011

Skills

  • Accounting
  • SAP FI
  • SAP FSCM
  • System Configuration
  • Error resolution
  • Accounts receivable management

Hobbies and Interests

  • Hiking
  • Cycling
  • Rafting

Languages

  • English
  • Hindi
  • Kannada

Personal Information

Date of Birth: 01/26/90

Timeline

SAP FICO Consultant

Infosys India Private Ltd
06.2023 - Current

SAP FICO Consultant

Infosys India Private Ltd
12.2022 - 06.2023

SENIOR TECHNICAL SERVICES SPECIALIST (SAP)

IBM India Private Ltd
08.2021 - 12.2022

Associate Team Lead (SAP)

Tech Mahindra Limited
02.2018 - 08.2021

Associate Consultant (SAP)

Capgemini Technology Services Private Ltd.
12.2014 - 02.2018

Senior Financial Practitioner

IBM India Private Limited
03.2014 - 09.2014

Financial Associate

Hewlett Packard
09.2011 - 09.2013

Master’s - business administration (Executive), General Management

Symbiosis Institute of Business Management

Bachelor’s - business management, International Business

P.E.S College of Business Management

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Syed M Jagirdar