SYED MUHAMMAD JAFFAR
Irving,TX
Summary
With a proven track record at Dnata, this seasoned Cargo Service Agent excels in customer service and data entry, demonstrating a keen eye for detail and a commitment to maintaining the highest quality control standards. Skilled in documentation processing and adept at enhancing operational efficiency, my expertise ensures accuracy and reliability in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Cargo Service Agent
Dnata
Dallas, TX
04.2024 - Current
- Inspected incoming and outgoing packages for damage or discrepancies in order to maintain quality control standards.
- Assisted customers with inquiries about shipping costs, customs regulations, and delivery times.
- Processed payments from customers using cash registers or POS systems.
- Monitored warehouse inventory levels in order to restock supplies when necessary.
- Checked import and export documentation to determine cargo contents.
- Verified manifests for accuracy in order to ensure all cargo was accounted for.
- Maintained detailed records of all cargo shipments including tracking numbers, expected delivery dates, and payment information.
Office Agent Cargo
Worldwide Flight Services
Dallas, TX
04.2022 - 04.2024
- Verified shipments against documents to maintain accuracy
- Followed requirements and regulations for dangerous goods handling
- Documented waybill data and dimensions and weights of cargo in computer database
- Completed AES filings for U.S
- Customs exports requirements, prepared letters of credit and put together export declarations
- Processed live animal and perishable shipments in compliance with regulatory guidelines
- Examined cargo and freight shipments to check goods' condition
- Checked export documentation to determine cargo contents and classified goods into different tariff or fee groups
- Entered shipping information into computer system and estimated freight and postal rates
- Advised clients on transportation and payment methods
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Paid attention to detail while completing assignments
FC Associate
Amazon
Dallas, TX
05.2021 - 04.2022
- Read and analyzed work orders to verify consistency with merchandise information
- Reviewed daily queue report to confirm all orders were processed within shipping system as scheduled
- Reviewed order slips picked products and staged merchandise to be shipped
Warehouse Associate
FedEx
Coppell, TX
02.2021 - 05.2021
- Receiving the mobile accessories, inspecting the mobile phone, testing the mobile phone
- After receiving the mobile phones send it to different locations
FC Associate
Amazon Fulfillment Center
Lancaster, TX
10.2020 - 12.2020
- Reading and deciphering work orders
- Locating and extracting merchandise from shelves and storage areas
- Confirming merchandise information matches that of the work order
- Inspecting the merchandise for damage, flaws, and irregularities
Material Handler
CTDI
Flower Mound, TX
03.2018 - 10.2020
- 3 years of experience working in CTDI
- Inspected, tested, and measured materials for conformance to specifications and regulatory requirements
- Testing the Technicolor (E31T2V1, TC8717T, TC8715D) Arris (TM1602A, TM822G, 1602G, TM1602AP2) Cisco (DPC3216) Hitron (E31N2V1) Ubee (DVW32CB, DDW36C, E31U2V1)
Education
B. Com -
Karachi University
01.2012
GED - Computer Science
Govt.City College
02.2010
GED - Computer Science
Metropolitan Academy
01.2008
Skills
- Customer Service
- Recordkeeping Requirements
- Documentation Skills
- Report Generation
- Reporting and Documentation
- Data Entry
- 80 WPM
- Alphanumeric Entry
- Verifying Data Accuracy
- Internet Research
- Documentation processing
Timeline
Cargo Service Agent
Dnata
04.2024 - Current
Office Agent Cargo
Worldwide Flight Services
04.2022 - 04.2024
FC Associate
Amazon
05.2021 - 04.2022
Warehouse Associate
FedEx
02.2021 - 05.2021
FC Associate
Amazon Fulfillment Center
10.2020 - 12.2020
Material Handler
CTDI
03.2018 - 10.2020
B. Com -
Karachi University
GED - Computer Science
Govt.City College
GED - Computer Science
Metropolitan Academy
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