Syed Naqvi
Edmond,OK
Summary
Capable of fostering and maintaining relationships with clients by using strong interpersonal skills and extensive product knowledge. I'm a driven individual that thrives in hectic work settings and constantly provides excellent customer service. Have a thorough awareness of market trends, which enables products to be positioned strategically to satisfy consumer demands. In an effort to support a high-achieving team and further boost the success of a dynamic sales organization, I'm looking to take advantage of my dynamic sales skills.
Overview
5
5
years of professional experience
Work History
Sales Manager
Kids Galaxy
Edmond, OK
07.2020 - 01.2023
- Through a variety of marketing channels, I would actively provide leads by contacting families, community organizations, daycare centers, and schools. In order to turn leads into customers, I would also make sure that there is prompt follow-up and efficient communication.
- Building trusting relationships with current clients would be my top priority in order to promote return business and referrals from satisfied customers. This involves providing outstanding customer service, quickly resolving issues, and guaranteeing client satisfaction.
- Managing a sales team, and I would hire, develop, and inspire salespersons to meet both personal and group goals. In order to increase productivity, I would keep an eye on their work, offer coaching and support, and put in place sales incentives.
Cellphone Repair Technician/Sales Assosciate
Dial N Style
Oklahoma City, OK
11.2021 - 03.2022
- identified and resolved software and hardware problems on a range of mobile devices. Carried out complete diagnostics to identify issues and offered workable fixes.
- The defective components, including screens, batteries, charging ports, and buttons, were fixed or replaced.
- Fixing problems with software, such as freezes, crashes, and malfunctioning apps. Carried out system restores, installations, and software updates.
- Engaged with clients to learn about their concerns and gave concise explanations of technical problems and fixes. Provided instructions on how to use the settings, features, and device.
Sales Associate
Odessey jewelry
Oklahoma City, OK
03.2019 - 02.2020
- Give clients a warm welcome, pay attention to their needs, and assist them in deciding on jewelry. Make customized recommendations according to their tastes, spending limit, and events. Give details regarding the jewelry's composition, materials, and design.
- Gain a thorough understanding of the jewelry items that are offered in the store. Stay informed on the most recent designs, trends, and materials utilized in jewelry creation. Knowledgable about precious metals, gemstones, and the craftsmanship that goes into them. With this information, advise customers and educate them.
- Engage clients in conversation to increase sales. Make use of successful sales strategies to draw attention to the qualities and advantages of particular jewelry items. Upsell by recommending related products or more expensive substitutes. By addressing concerns, negotiating over costs, and guaranteeing client satisfaction for smooth sales transactions.
- Handle consumer payments with precision and effectiveness. Manage payments with cash, credit cards, and any other forms of payment the business accepts. Respect the policies and procedures of the store when it comes to handling cash, and keep everything safe and reliable.
- Provide great after-sales support and address any client concerns or issues. Keep a customer database and follow up with customers for special occasions, promotions, or the launch of new products. Develop and maintain strong relationships with customers to encourage return business and referrals.
Sales Representative
TDR Car Exporter
Karachi, Pakistan
01.2018 - 12.2018
- Figure out prospective clients and produce leads via a variety of methods, including internet research, recommendations, and advertising campaigns. Building a network of possible customers, using social media, and making cold calls are all part of this.
- Gain a thorough understanding of the vehicles and services that the business provides. Stay updated on the most recent features, market trends, auto models, and industry laws. With this information, you will be able to explain to prospective customers the cars' value proposition.
- To ensure sales, discuss over terms, prices, and other details with possible purchasers. Respond to any objections or worries they may have and offer appropriate solutions. To close deals and guarantee smooth transactions, collaborate closely with the sales manager or team.
Education
Bachelor of Science - Computer Science
Oklahoma City University
Oklahoma City, OK12-2024
Skills
- Fostering and preserving a good connection with clients
- Good written and verbal communication to communicate the advantages of a product and close sales
- Collaborating with coworkers to accomplish team and corporate sales goals
- Responding efficiently to modifications in the market, product lineup, and consumer preferences
- Proven capacity to deal with rejection and overcome obstacles
- Effectively managing time to set priorities, increase output, and maximize output
Personal Note
My work experience is mentioned above. But on the side note, i am looking forward to everyday, to be better and learn something new and improve my work ethics. I am always open to learn and i would go above and beyond to be the best version of myself. According to me peers; I am funny, outgoing, and i get along with everyone. I am a peoples person.
Timeline
Cellphone Repair Technician/Sales Assosciate
Dial N Style
11.2021 - 03.2022
Sales Manager
Kids Galaxy
07.2020 - 01.2023
Sales Associate
Odessey jewelry
03.2019 - 02.2020
Sales Representative
TDR Car Exporter
01.2018 - 12.2018
Bachelor of Science - Computer Science
Oklahoma City University
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