Kinza Khan
Summary
In my previous role at Beaverton Toyota, I distinguished myself as the top-performing sales consultant, consistently achieving the highest profit index within the team. Renowned for my collaborative spirit, I seamlessly integrate into team environments, leveraging collective strengths to exceed targets and drive exceptional results. With a track record of success and a commitment to excellence, I am poised to contribute significantly to any team or project.
Overview
10
10
years of professional experience
Work History
Sales Consultant
Gladstone Toyota
06.2024 - Current
- Successfully manage the entire sales process, from initial customer interaction to deal closure, in a negotiation-based dealership model.
- Leverage advanced negotiation skills to achieve optimal pricing agreements, balancing customer satisfaction with dealership profitability. Guide customers through financing options, tailoring solutions to individual needs and securing backend deals to enhance revenue.
- Effectively upsell warranties and other dealership offerings, contributing to increased sales and customer satisfaction.
- Work collaboratively with the dealership team to meet and exceed monthly sales targets in a competitive, traditional dealership environment.
Sales Consultant
Beaverton Toyota
01.2022 - 10.2023
- Successfully managed the entire sales process from initial customer contact to closing deals, achieving consistently high sales figures.
- Expertly handled customer financing, providing tailored financial solutions and closing backend deals to maximize dealership profits.
- Proficiently managed warranty sales, ensuring customer satisfaction and enhancing dealership revenue.
- Utilized strong negotiation and communication skills to build and maintain customer relationships, resulting in a high rate of repeat business and referrals.
- Provided exceptional customer service, addressing inquiries and resolving issues to ensure a positive buying experience.
- Acted as a single-point contact for customers, streamlining the sales and financing process and enhancing overall dealership efficiency.
Service Advisor
Beaverton Toyota
09.2021 - 12.2021
- Provided exceptional customer service, assessing vehicle issues, recommending repairs, and effectively communicating service recommendations and repair timelines.
- Coordinated with technicians to ensure timely completion of service jobs and quality workmanship.
- Handled customer inquiries, complaints, and warranty issues, resolving issues to customer satisfaction, and contributing to increased department revenue through upselling service and maintenance packages.
Sales Manager
Charming Charlie
01.2015 - 12.2019
- Led a team of sales associates, providing training, guidance, and motivation to achieve sales targets and deliver exceptional customer service.
- Developed and implemented sales strategies to drive revenue growth, increase store profitability, and optimize inventory management.
Education
Diploma - Graphic & Interior Design
Lahore university of Management
Lahore Pakistan08-2020
Certification - Culinary Arts
SCAFA - The Cooking School
Lahore12-2019
Associate in Biology - Pre Medical
Portland State University
Portland09-2016
Skills
- Sales and Negotiation Skills
- Financial Consultation
- Financing and Warranty Management
- Inventory Management
Timeline
Sales Consultant
Gladstone Toyota
06.2024 - Current
Sales Consultant
Beaverton Toyota
01.2022 - 10.2023
Service Advisor
Beaverton Toyota
09.2021 - 12.2021
Sales Manager
Charming Charlie
01.2015 - 12.2019
Diploma - Graphic & Interior Design
Lahore university of Management
Certification - Culinary Arts
SCAFA - The Cooking School
Associate in Biology - Pre Medical
Portland State University
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