Syed Raza
Glen Burnie,MD
Summary
I am a dedicated and detail-oriented professional who thrives in a fast-paced retail environment. With strong skills in inventory management, customer service, and technology like RFID scanning, I consistently improve efficiency and sales. I am committed to delivering excellent service and contributing to team success.
Overview
3
3
years of professional experience
Work History
Stocker/Sales Associate
Grocery Outlet Bargain Market
Glen Burnie, MD
08.2024 - 01.2025
- Maintained accurate inventory records through manual systems and and or computerized databases.
- Set up advertising signs to promote sales.
- Resolved or assisted in handling routine customer concerns within established guidelines.
- Handled inbound sales calls, assisting customers with product inquiries and closing sales.
- Conducted outbound sales calls to catering businesses and restaurants to generate leads and secure new accounts.
- Built strong relationships with clients by understanding their needs and providing tailored solutions.
- Consistently met or exceeded sales targets through effective communication and negotiation skills.
Sales Associate
Vineyard Vines
Hanover, MD
10.2023 - 06.2024
- Engaged customers in friendly, professional dialogue to determine needs.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers and provided exceptional customer service.
- Developed promotional strategies to increase sales volume.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Maintained records related to sales for store management.
- Maintained up-to-date knowledge of store merchandise and policies.
- Achieved a personal sales record of $6,000 in a single transaction, demonstrating strong sales expertise.
- Assisted a customer in reaching a $2,000 purchase by providing personalized recommendations.
- Consistently generated at least $1,000 in weekly sales during the holiday season by helping multiple customers.
- Stayed determined to reach daily sales goals of $10,000–$15,000, depending on holiday demand.
- Collected customer emails to enhance future sales targeting and build long-term brand engagement.
Chef/Cashier
Pomodoro Pizzeria
Odenton, MD
12.2021 - 06.2022
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Stored foods correctly using correct storage containers and labelling systems.
- Monitored temperatures of prepared food and cold-storage areas.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Made outbound calls to schools to promote catering services and secure new business.
- Built relationships with school administrators to understand their catering needs and provide tailored solutions.
- Assisted in coordinating catering orders to ensure timely and accurate deliveries.
- Provided excellent customer service, addressing inquiries and resolving issues to maintain client satisfaction.
- Contributed to sales growth by effectively communicating menu options and promotions.
Education
Some College (No Degree) - Cyber Security
AACC
Arnold, MDSkills
- Protected lifting
- RFID scanning
- Product restocking
- Pallet management
- Inventory cycle counting
- Shelf merchandising
- Shelf stocking
- Friendly and personable
- Customer relationships
- Price checking
- Money handling
- Clear communication
- Heavy lifting
- Customer assistance
- Product tagging
- Proper stacking and storage
- Product labeling
- Punctual and reliable
- Customer service
- Order receiving
- Equipment cleaning
- Cleaning procedures
- Product displays
- Stock rotation
Languages
English
Native/ Bilingual
Urdu
Professional
References
References available upon request.
Timeline
Stocker/Sales Associate
Grocery Outlet Bargain Market
08.2024 - 01.2025
Sales Associate
Vineyard Vines
10.2023 - 06.2024
Chef/Cashier
Pomodoro Pizzeria
12.2021 - 06.2022
Some College (No Degree) - Cyber Security
AACC
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