SYED RAZVI
Diamond Bar,USA
Summary
Outstanding customer-service, communication and problem solving skills. Compassionate, responsible, trust-worthy and detail oriented individual with abilities of working in any industry.
Overview
6
6
years of professional experience
Work History
Junior Sales Associate/Customer Service Representative
Bio Edge Nutrition
04.2020 - Current
- Handles telephone calls, interact with customers, helping clients choose right products, and provide recommendations based on overall product knowledge, understanding their needs.
- Performed tasks such as taking purchase orders, Enter customer and order information ensuring accuracy, filing paperwork and handling customer service issues.
- Assists with inventory management activities, such as: ordering, unpacking, checking and storing shipment of products.
- Report order errors or damaged goods immediately to manager.
- Develop and maintain strong working relations with existing and prospective clients at key levels to optimize the utilization of products and promotional programs.
- Completes special assignments and other tasks as assigned.
- Assists Manager and Staff in developing and maintaining good relationships with the suppliers, customer, retailers, Gyms and assist with organizing trade shows and promotional activities.
Front Desk Associate
Quality inn
07.2019 - 01.2020
- Engages with customers by greeting them and offering assistance as needed.
- Resolves all customer issues to ensure outstanding positive customer experience at all times.
- Responsible for cash register, collects and handles cash and credit card transactions as required.
- Answer incoming phone calls, Performed task such as keeping an accurate account of events in Log Book.
- Provided an accurate and correct report of cash exchange, drawer, safe, and deposit accounts at the start and end of shift.
Front Desk Associate
Motel 6
01.2018 - 04.2019
- Performed tasks such as Checking-inn and Checking-out Customers in a timely fashion, making reservation, and filling paper work in a highly organized environment.
- Developed and maintained strong working relations with frequent clients to optimize customer satisfaction.
- Provided customers with outstanding customer-service at all times, and handling customer service questions and issues.
- Performed task such as keeping an accurate account of events in Log Book and attending incoming phone calls.
- Provided an accurate and correct report of cash exchange, drawer, safe, and deposit accounts at the start and end of shift.
Education
Certification - Automotive Technician
Universal Technical Institute of California Inc
Rancho Cucamonga, CAH.S High School Diploma -
Diamond Bar High School
01.2013
Skills
- Operating Systems: Microsoft Operating Systems
- Sales Representative Skills: Communication Skills
- Office Automation: Microsoft Office, Expert in Word, Excel, PowerPoint and Access
- Email: Microsoft Outlook and Internet mail, etc
- Expedient Typing
- Adaptability
- Effective Communication
- Reliability
- Point of sale operation
- Cash Handling
- Relationship Building
- Multitasking Abilities
- Order Processing
- Teamwork and Collaboration
- Problem-solving abilities
References
- Melvin, Motel 6, Rowland Heights, (626) 587-9119
- Jeanet, Quality inn, Walnut, (626)
- Sid Muhammad, Bio Edge Nutrition Co-founder, (626) 494-2039
Timeline
Junior Sales Associate/Customer Service Representative
Bio Edge Nutrition
04.2020 - Current
Front Desk Associate
Quality inn
07.2019 - 01.2020
Front Desk Associate
Motel 6
01.2018 - 04.2019
Certification - Automotive Technician
Universal Technical Institute of California Inc
H.S High School Diploma -
Diamond Bar High School
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