Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Syed Rizvi

Columbia

Summary

Experienced and dedicated professional with a proven track record in customer service and retail management. Possessing a strong background in time management, multitasking, customer engagement, and problem-solving. these skills demonstrated success in roles at Royal Farms, Staples, Marshalls, and Pizza Hut, where I consistently exceeded customer expectations and contributed to the overall success of the team and company. Great at possessing positive relationships with customers and colleagues, ensuring high levels of satisfaction and retention. Seeking to leverage my skills and experience to drive results in a dynamic and customer-focused environment.

Overview

3
3
years of professional experience

Work History

Warehouse Worker

Marshalls
01.2024 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Facilitated cross-departmental communication.
  • Trained 3 new team members.
  • Led a team of 4 associates.

Pizza Delivery Driver

Pizza Hut
01.2024 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Contributed to a positive team environment by effectively communicating with coworkers regarding order statuses and customer concerns.

Print Associate

Staples
01.2023 - Current
  • Trained new employees on company procedures, software usage, and equipment operation.
  • Contributed to the successful completion of complex printing projects by coordinating closely with cross-functional teams.
  • Ensured compliance with industry standards and regulations through diligent monitoring of quality control measures.
  • Improved client satisfaction by addressing concerns and providing solutions for print-related issues.
  • Assisted customers with their design specifications, ensuring visually appealing and accurate prints.
  • Consistently met tight deadlines through effective time management and prioritization of tasks.
  • Developed strong relationships with clients, leading to repeat business opportunities and positive referrals.

Food Service Cashier

Royal Farms
03.2022 - 01.2023
  • Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
  • Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
  • Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
  • Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Completed end-of-day register reconciliation tasks diligently, identifying any discrepancies in cash totals or transaction records.
  • Adhered to strict health code guidelines, maintaining proper food storage procedures and cleanliness standards.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Hammond High School
Columbia, MD
03-2023

Skills

  • Cleaning and organizing
  • Time management and multitasking in sales roles
  • Customer engagement and consultation
  • Product upselling strategies
  • Increasing repeat customer business
  • Team collaboration and leadership
  • Problem-solving under pressure
  • Cross-departmental communication
  • Inventory Management

Languages

English
Native or Bilingual
Urdu
Professional Working
Hindi
Professional Working

Timeline

Warehouse Worker

Marshalls
01.2024 - Current

Pizza Delivery Driver

Pizza Hut
01.2024 - Current

Print Associate

Staples
01.2023 - Current

Food Service Cashier

Royal Farms
03.2022 - 01.2023

High School Diploma -

Hammond High School

Similar Profiles

CREATE PROFILE