Syed Sabbih Ul Hasnain
DevOps Engineer
Dumfries,VA
Summary
Experienced in leading cloud infrastructure transformations at GEICO, enhancing application reliability and accelerating digital modernization. Pursuing a Bachelor's degree in Cloud Computing at Western Governors University, applying theoretical concepts to optimize cloud services. Achieved a 30% reduction in time-to-market via CI/CD pipelines. Expertise in Azure Security and Incident Response, providing key support for cloud products and services. Certified in Microsoft Azure and CompTIA Security+, committed to maintaining secure, high-availability architectures that drive technological advancement.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
4
4
Certificates
Work History
Azure DevOps Engineer
GEICO
4 2021 - Current
- As a DevOps Engineer, I have advanced skills in securing, monitoring, optimizing, and supporting Cloud services for GEICO Application teams
- I work closely with technical and non-technical stakeholders, including leadership, cross-functional business units, partners, and customers
- I handle escalations, troubleshoot complex issues, and provide advice on the best course of action
- I am the main point of contact for the Cloud Products & Services teams.
- I have designed and implemented CI/CD pipelines using Azure Pipelines to automate build, test, and deployment processes for multiple projects, resulting in a 30% reduction in time-to-market
- I have collaborated with development and operations teams to streamline release management and improve deployment frequency while maintaining high reliability.
- Furthermore, I have implemented infrastructure as code solutions using ARM templates and Terraform, which has led to improved scalability and consistency across environments
- I have also managed and optimized Azure resources, including virtual machines, storage accounts, and networking components, to ensure cost-effectiveness and performance
- Additionally, I have implemented and maintained Kubernetes clusters on Azure Kubernetes Service (AKS) for containerized applications, enabling seamless deployment and scaling.
- To ensure system performance, I conduct regular monitoring and performance tuning using Azure Monitor and Log Analytics, proactively identifying and resolving issues
- Lastly, I provide technical guidance and mentoring to team members on DevOps best practices and tools.
- Enhanced system performance by implementing advanced engineering solutions and innovative technologies.
Senior Technical Support Specialist
GEICO
10.2016 - 04.2021
- Delivered senior technical support and advisement to 40,000 internal Geico personnel
- Conducted advanced diagnostics, troubleshooting, repair, and maintenance of critical software and hardware across servers, systems, and networks
- Exceeded customer expectations through resourceful and sustainable solutions
- Guided modernization and growth of GEICO's technological infrastructure - balancing performance, reliability, cost, and flexibility.
- Provided technical oversight, assistance, and recommendations for the selection, use, and capabilities of current and future networks and server architecture including system engineering, system administration, network administration, and network storage
- Delivered senior-most IT support relative to technical issues involving GEICO core business applications and operating systems.
Education
Bachelor of Science - Cloud Computing
Western Governors University
Utah 05.2023 - 06.2026
Bachelor of Science - Marketing and Project Management
University of Arid Agriculture Rawalpindi
Rawalpindi 01.2008 - 05.2012
Skills
Azure Monitor and Log Analytics, Application Insights
Timeline
Bachelor of Science - Cloud Computing
Western Governors University
05.2023 - 06.2026
Senior Technical Support Specialist
GEICO
10.2016 - 04.2021
Bachelor of Science - Marketing and Project Management
University of Arid Agriculture Rawalpindi
01.2008 - 05.2012
Azure DevOps Engineer
GEICO
4 2021 - Current
Certification
Microsoft Azure Fundamental, Microsoft
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