Summary
Overview
Work History
Education
Skills
STRENGTHS
Languages
Certification
Timeline
Generic

Syeda Ahmedi

Houston

Summary

Dynamic Front Desk Coordinator at METAQIK LLC with expertise in appointment scheduling and customer service. Proven ability to enhance operational efficiency through effective time management and meticulous document formatting. Recognized for supporting seamless onboarding processes and maintaining a secure, organized front office environment. Proficient in Microsoft Office tools, ensuring accurate data entry and reporting.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Front Desk Coordinator

METAQIK LLC
Houston
10.2023 - Current
  • Managed a multi-line phone system, directed calls to appropriate departments, and responded to general inquiries regarding company services and meeting schedules.
  • Coordinated and scheduled appointments, meetings, and conference rooms for technical and sales teams, ensuring smooth daily operations.
  • Supported onboarding of new employees by preparing welcome kits, access badges, and workstation arrangements in collaboration with HR and IT support.
  • Maintained front office cleanliness, managed supply inventory, and ensured equipment (printers, phones, etc.) was operational and serviced regularly.
  • Handled incoming/outgoing mail, courier packages, and confidential documents with discretion and accuracy.
  • Assisted the administrative and project management teams with data entry, document formatting, and basic report generation using MS Office tools.
  • Monitored visitor logs, ensured adherence to security protocols, and issued temporary access credentials as needed.

Middleware Administrator

IBM
06.2018 - 01.2023
  • Supported Linux servers across production, QA, and development environments, ensuring high availability and performance.
  • Installed, configured, and maintained applications on Red Hat Linux platforms.
  • Worked within Agile project management frameworks to support iterative development and deployment cycles.
  • Handled daily work orders involving file system configurations and other administrative tasks.
  • Worked on both Citrix and Linux platforms, ensuring cross-platform compatibility and reliability.
  • Maintained detailed technical documentation and consistently demonstrated excellent communication skills.

Education

Bachelor of Engineering -

OSMANIA UNIVERSITY
INDIA
03-2016

Skills

  • Property management systems
  • Microsoft office
  • Windows
  • Data Entry
  • Document formatting
  • Time management
  • Customer service
  • Appointment scheduling

STRENGTHS

  • Determination
  • Ambitious
  • Organization & Time Management

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual

Certification

  • Interskill Cloud Fundamentals
  • Data Science Foundations
  • IBM Agile

Timeline

Front Desk Coordinator

METAQIK LLC
10.2023 - Current

Middleware Administrator

IBM
06.2018 - 01.2023

Bachelor of Engineering -

OSMANIA UNIVERSITY

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