Seeking opportunity with forward-thinking organization to leverage knowledge, skills, hard work, and patience. Eager to contribute as valuable team member in dynamic environment that actively drives growth of organization.
Overview
3
3
years of professional experience
Work History
Non voice Customer Service Executive
Intouch cx
11.2021 - Current
Improved customer satisfaction ratings by responding to customer inquiries through chat using excellent communication skills, resulting in a significant 30% increase in customer satisfaction
Education
MBA - Human Resources Management
Villa Marie College For Women
Hyderabad
07-2024
Bachelor of commerce -
New Madina Degree College
Intermediate - Civics, Economics and Commerce
Aurobindo Junior College
Board of Secondary School -
Astrokids Techno High School
Skills
Good Verbal and Written communications
Ability to work as an individual and with a team
Quick Learning
Multi-Talented
Positive attitude
Target Orientation
MS Office package
Windows operating systems
Public speaking
Relationship building
Team training and development
Disclaimer
I hereby that the information furnished above is true to the best of my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Sr. Lead – HR Business Partner at Intouch CX India (formerly 24-7 Intouch India Pvt Ltd)Sr. Lead – HR Business Partner at Intouch CX India (formerly 24-7 Intouch India Pvt Ltd)