Stacy Mc Dowell
Detroit,MI
Summary
- Dynamic Food System Clerk at Henry Ford Hospital Main Campus, adept at enhancing customer satisfaction and reducing data entry errors. Proven ability to prepare 1,000 meals while ensuring food safety compliance. Strong organizational skills and empathy fostered loyalty and repeat business, showcasing a commitment to excellence in high-pressure environments.
- Food service team member with 27 years of experience in high-pressure environments. Expertise in food safety procedures and compliance. Proven ability to reduce service costs while maintaining exceptional quality standards.
- Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food System Clerk
Henry Ford Hospital Main Campus
Detroit, USA
10.1998 - Current
- Managed multiple priorities and tasks to ensure timely completion of assignments.
- Reduced data entry errors through meticulous input of information into computer systems.
- Enhanced customer satisfaction by promptly addressing inquiries with accurate information.
- Directed incoming calls to appropriate personnel, taking detailed messages when necessary.
- Executed process improvements to optimize food inventory levels and reduce waste.
- Supported operations during high-volume shifts through effective multitasking and prioritization.
- Prepared 1,000 meals for patients, catering to diverse dietary needs.
- Resolved patient complaints empathetically, increasing loyalty and repeat business.
Education
High-School Diploma -
Bok Vocational Technical Highschool
Philadelphia, Pennsylvania06.1989
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling and management
- Active listening
- Critical thinking
- Data entry
- Organizational skills
- Food safety compliance
- Empathy and patience
- Work ethic and integrity
- Positive attitude
- Team collaboration
- Problem-solving
Certification
- Food Service Assistant, 25 years of Henry Ford Employee
- Henry Ford employee - Attendance award
References
Dalia, 2799 Henry Ford -West Grand Blvd, Detroit, MI, 48202
Languages
English, Native or Bilingual
Timeline
Food System Clerk
Henry Ford Hospital Main Campus
10.1998 - Current
High-School Diploma -
Bok Vocational Technical Highschool
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