Syed Ahsan Ali
Euless
Summary
Experienced individual with extensive history of sales and working/operating a call center. Results-driven, energetic with excellent time management abilities. Familiar with auto-dialing software. Specializes in maintaining contact with customers using rebuttals and resolving inquiries. Persuasive communicator and dynamic motivator with engaging style. Talented at generating leads, gaining new customers and building loyalty from first contact.
Overview
6
6
years of professional experience
Work History
Telemarketer
Partners Personnel
01.2024 - Current
- Answered questions about company offerings with knowledgeable responses about products and services.
- Completed daily cold calling and outreach to build sales pipeline.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Built relationships with customers using strong persuasion and active listening skills.
- Recorded and updated customer information in online systems.
- Completed daily and weekly sales reporting using assigned tools.
- Provided information about available products and services, membership details, and purchase advantages.
Call Center Operator
Xaibon
02.2021 - 02.2024
- Trained staff on operating procedures and company services.
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and backed up other customer service managers.
- Met customer call guidelines for service levels, handle time and productivity.
- Investigated and resolved customer inquiries and complaints quickly.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Increased efficiency and team productivity by promoting operational best practices.
- Responded proactively and positively to rapid change.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Sought ways to improve processes and services provided.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Sales Manager
International. I.T. Solutions
01.2019 - 12.2020
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to expain sales opportunities.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Facilitated business by implementing practical networking techniques.
- Communicated product quality and market comparisons by creating sales presentations.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Education
Certification - Computer Networking
Northlake College
Dallas01-2020
Bachelors of Commerce - Buisness
University of Karachi
06-2004
Skills
- Multitasking
- Strategic decision-making
- Call center operations
- Networking and prospecting
- Team leadership
- Product knowledge
- Entrepreneurship
- Performance-driven
- Outbound and inbound calls
- Sales proficiency
- Goal oriented
- Strong communication
- Knowledge of dialers
Timeline
Telemarketer
Partners Personnel
01.2024 - Current
Call Center Operator
Xaibon
02.2021 - 02.2024
Sales Manager
International. I.T. Solutions
01.2019 - 12.2020
Certification - Computer Networking
Northlake College
Bachelors of Commerce - Buisness
University of Karachi
Similar Profiles
Alfred VirayAlfred Viray
Laborer at Partners PersonnelLaborer at Partners Personnel
Nairus BaezNairus Baez
Recruiting Specialist at Partners PersonnelRecruiting Specialist at Partners Personnel
Stephanie CastanedaStephanie Castaneda
Production Worker at Partners PersonnelProduction Worker at Partners Personnel