SYEDA MTI SANZARA
Sugar Land
Summary
A highly motivated, enthusiastic, and friendly student with basic knowledge in health science. Works well independently to handle assignments and always ready to go beyond basic expectations. Quick learner with good computer abilities. Also, a very hardworking sales associate focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Eyewear Consultant
LensCrafters
12.2023 - Current
- Improved customer satisfaction by providing personalized eyewear recommendations based on individual needs and preferences.
- Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
- Placed prescription lens orders by processing shipments and properly submitting invoices for payment.
- Assisted in the development of marketing materials and promotions to attract new customers and drive sales.
Assistant Manager
Windsor
05.2023 - 12.2023
- Maintained compliance with company policies and procedures
- Created and maintained store displays
- Resolved conflicts between staff members in a professional and timely manner
- Analyzed customer feedback to improve store operations
- Developed strategies to improve customer loyalty
- Generated daily, weekly, and monthly reports
- Analyzed store performance and provided recommendations for improvement
- Trained and coached staff on customer service techniques and product knowledge
- Monitored staff performance and provided feedback for improvement
- Executed store opening and closing procedures
- Coordinated store promotions and special events.
Sales Associate
The Men's Warehouse
04.2022 - 06.2023
- Provided outstanding customer service and managed financial transactions
- Worked with fellow associates to ensure asset protection standards were continually met
- Achieved personal sales and profitability goals by consistently and proactively engaging guests in company sales process procedures
- Trained new customer service and sales staff
- Maintained an orderly appearance throughout the sales floor
- Introduced promotions and related opportunities to customers, cross-selling products to increase purchase quantities
- Provided knowledge to customers regarding the features, values, and benefits of each product.
Sales Associate
Toyz
01.2020 - 12.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Sold various products by explaining unique features and educating customers on proper application
- Operated cash register, collected payments, and provided accurate change
- Maintained neat, safe and orderly workspace to prevent accidents and injuries
- Lifted materials of varied weights on regular basis
- Counted and stocked different types of merchandise to comply with inventory control tag requirements
- Arranged product on shelves following merchandising guidelines.
Front Desk Worker
Houston Eye Professionals
06.2019 - 07.2019
- Reviewed accounts and charges with guests at checkout
- Guided visitors to staff members and designated locations with a warm, personable approach
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Sales Associate and Manager
Mahe Setara LLC
06.2017 - 07.2019
- A skillful cashier with experience at communicating with customers, and understanding people's demands, handling money, and utilizing various analytical tools
- Tracked monthly sales to generate reports for business development planning
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Cashier and Server
Bubble Tea
06.2018 - 07.2018
- A passionate cashier and server with experience in greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Operated cash register, collected payments and provided accurate change.
Education
High School Diploma -
STEM Stephen F. Austin High School
Sugar Land, TXBachelors of Science - Biology
University of Houston - Downtown
Houston, TX05.2025
Skills
- Speaks Bengali, Hindi, Urdu and French
- Medical Terminology
- Microsoft office
- Sales
- Vital signs
- Time Management
- Customer Service
- Inventory
- Merchandising
- Teamwork
- Team Leadership
- Decision-Making
- Cash Handling
- Engaging with Diverse Customers
- Presentation Skills
- Optical knowledge
- Frame Selection
- Prescription Interpretation
- Brand Awareness
- Eye measurement, using pupillometer and lensometer
- Lens recommendation
- Fashion sense
- Using Microscope
- Using Stereoscope
- Research
Timeline
Eyewear Consultant
LensCrafters
12.2023 - Current
Assistant Manager
Windsor
05.2023 - 12.2023
Sales Associate
The Men's Warehouse
04.2022 - 06.2023
Sales Associate
Toyz
01.2020 - 12.2021
Front Desk Worker
Houston Eye Professionals
06.2019 - 07.2019
Cashier and Server
Bubble Tea
06.2018 - 07.2018
Sales Associate and Manager
Mahe Setara LLC
06.2017 - 07.2019
High School Diploma -
STEM Stephen F. Austin High School
Bachelors of Science - Biology
University of Houston - Downtown
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