SYED HASSAN

• Negotiated favorable contracts with over 50 key suppliers, including software, hardware, and service providers, achieving cost savings of $1M+ annually while ensuring flexibility and scalability to meet Adobe's evolving needs.
• Led cross-functional teams in evaluation and selection of suppliers, leveraging Adobe's collaborative culture to ensure stakeholder buy-in and optimize decisions.
• Managed supplier relationships, conducting quarterly reviews to assess performance, address issues, and explore opportunities for continuous improvement and innovation.
• Collaborated closely with Adobe's legal team to ensure all contracts complied with corporate policies and legal requirements, mitigating risks and protecting Adobe's interests.
• Facilitated training sessions, enhancing skills in negotiation, analytics, and strategic sourcing.

• Established robust relationships with suppliers to negotiate contracts, ensuring Hilton's requirements for quality, cost-effectiveness, and timely delivery of goods and services were met.
• Maintained and updated database of active local contracts and monitored all aspects of purchasing, including contracts, leases, purchase orders, and nominations.
• Ensured strict compliance with Hilton's Purchasing Manual, upholding quality procedures and standards across purchasing activities.
• Collaborated with Finance Manager and Director to draft and manage annual budget, maintaining detailed records of commitments and expenditures.
• Prepared month-end accounts reports with precision and timeliness, providing critical financial insights to hotel management, supporting informed decision-making.

• Supported customer issues and marketing agenda through Zendesk.
• Maintained order information through CMS, CRM, and ERP and communicated time-sensitive information to team in China.
• Excelled in meeting weekly quota:

▪ Tickets solved
▪ CSAT above 95%
▪ One-Touch above 90%
▪ QA above 92%